Sprint Mogule by HTC not Auto Recognizing Wifi Networks

[Huggybear]

Originally Posted by netcowboy

I too struggled with this for a week. Here is how I fixed it.

I went to

Settings>Connections>Connections>Advanced>Select Networks

I chose "Programs that require connection to Internet" I counterintuitively chose "My Work Network" instead of Sprint.

Then I was able to connect to local wifi networks just fine.

Unfortunately I've tried this - except insert Telus for Sprint. No dice. This isn't the first time this has happened with this phone...well it's the first time it's happened with THIS phone, but not my first experience with this issue and the p4000. I'll try a new ROM and see if there's any change. This is driving me nuts!

[bigwrigg]

I posted the below on a similar thread a little while ago. Hope this helps.

I am glad you guys started this thread.
I work on PDA's all day long and recently upgraded my self to one of the ones we acquired. Out of 8 Moguls, 2 of them had Wifi problems. I managed to upgrade them with the 3.35 rom and still had the same issue. Its not the physical switch on the side of the unit, i checked that first thing, not to mention the icon would appear when i used the switch.

I did note on the inside of the unit, there appears to be an antenna on the top of the device under the keyboard. On the 2 that had wifi problems, I noticed what appeared to be a small bubble of solder near the lead going to the antenna, one of the working wifi units did NOT have this. SO i am wondering if its a cold solder joint, or a short that caused it to melt, or just bad manufacturing. Now without knowing for sure if thats indeed a wifi antenna, the CDMA antenna, or a combination of the two, i cant really confirm if this is the problem. But for now i am leaning towards that.
One more thing to note, they would get signal if i pressed hard on the unit towards the top, or if jarred it might connect for a few minutes. But overall its about 90% non working.

On all 8 moguls, i would also have to turn on WIfi, turn on radio, let it connect to Sprint system, then turn off radio in order to get wifi to work with non active units. So if someone wanted to buy one for wifi use only and not actual phone, they would have to figure this out. This is the first time i have seen a PDA do this. Normally you can turn on the wifi with no radio on and it would connect. Not this device.