Data arrows greyed-out...

[billyman]

Hey all, just got my Mogul a couple weeks ago (upgraded from 700wx). I love pretty much all aspects of it, but like everything, there are a few quirks I have to get worked out. One being this; I am in an EVDO area, which my phone recognizes but my arrows (directly to the right of my EV logo) that show I have a data connection seem to "grey-out" almost all the time (see screenshot below)



My data connection seems to be very slow also. I have tried soft resets, hard resets, calling Sprint Cust Care. They told me that means date is going back & forth. I don't believe that. When I enable my wi-fi, the thing works like a charm.

Any ideas?? Thank you in advance.