Intermittent net connection down? *Mogul*

[dprout69]

Everyone is having problems but not one person here has said anything about contacting sprint to let them know there is something wrong... how are they going to to fix anything if you dont tell them???

This is affecting multiple users, in multiple cities, with multiple phones and multiple call plans...

it is nothing you are doing to your phones, hard reset is not going to fix it

Call sprint and point them to this current thread as well as this one

http://pdaphonehome.com/forums/ppc-6...s-working.html

as well as this one

http://forum.ppcgeeks.com/showthread.php?t=14950

everytime I call them they tell me "well its news to me" cause no one is letting them know

[The Doctor]

Originally Posted by dprout69

Everyone is having problems but not one person here has said anything about contacting sprint to let them know there is something wrong... how are they going to to fix anything if you dont tell them???

This is affecting multiple users, in multiple cities, with multiple phones and multiple call plans...

it is nothing you are doing to your phones, hard reset is not going to fix it

Call sprint and point them to this current thread as well as this one

http://pdaphonehome.com/forums/ppc-6...s-working.html

as well as this one

http://forum.ppcgeeks.com/showthread.php?t=14950

everytime I call them they tell me "well its news to me" cause no one is letting them know

I started a thread at BuzzaboutWireless so Sprint would be aware of this issue.
I have set up my own DNS connection via OpenDNS.
When it happens I switch to it and it works for a little while.
****IT DOES THE SAME THING ON THE OPEN DNS CONNECTION.
This make me think it's an EVDO Radio/Firmware problem.

[TrainSafe]

Originally Posted by austinabrady

I started a thread at BuzzaboutWireless so Sprint would be aware of this issue.
I have set up my own DNS connection via OpenDNS.
When it happens I switch to it and it works for a little while.
****IT DOES THE SAME THING ON THE OPEN DNS CONNECTION.
This make me think it's an EVDO Radio/Firmware problem.

I vote for the radio/firmware problem.

I, too, never had any of these problems with the old ROM & old Radio. Ever since I upgraded, I get daily (sometime more) CANNOT CONNECT and INCORRECT VISION USERNAME/PW errors. Unlike many other reports, a soft reset has always fixed my connectivity problems.

I'm staring at my phone now at 2:16 PM, and my last connection was at 9:46 AM. The grey arrows remain (dormant connection), but I can't get PIE or Poutlook to get a connection.

Extremely frustrating.

In the next office, a peer has the a Mogul running the old ROM/Radio and has no problems. Go figure.