Sprint mogul won't dial out or connect to the web?

[andason]

so if you try to dial out it just sits there at the dial pad or does it tell you the radio / phone is off do you want to turn it on?

[CHUBBZ]

it just sits there the radio is on after a minute or so said lost signal. When I try to connect to the web error message can not connect unknown reason then I tried to update the vision I get an error message 1012.