couldn't be any stupider.... no flames please, i'm skeered

Lowie · #1 (**permalink**) 10-25-2007, 03:54 PM

ok, i'm a total idiot. i have a brand new mogul, brand new PC at home running Vista. All I want to do is sync it to my computer and according to the users guide, all i should have to do is plug it in, and NOT use the CD.

well, it's not working.... can anyone help a sista out?

TIA, Lori

**D/\SH** · #2 (**permalink**) 10-25-2007, 03:57 PM

what you have to do is search google for windows mobile device center download that and you will be straight....any more questions feel free to ask.

Lowie · #3 (**permalink**) 10-25-2007, 04:38 PM

ok, it's installed on the computer, i can only find it in the control panel.. it won't open though..... grrrr, this makes me crazy!

oh, and how come when i open the comm manager, the data connections are disconnected and how do i reconnect it?

weakkneed · #4 (**permalink**) 10-25-2007, 04:57 PM

You will have to have a recent version of outlook installed to fully sync with Vista. Even though Windows Mail is adequate, MS has made sure you will have to buy their program to utilize your phone. Either use the trial Outlook2007 or an existing recent version of Outlook. Windows Mobile device center is not the same as the Windows sync that is installed with Vista, by the way. I'm sure you already realize that but thought I would mention it. When properly installed, Win. Mobile Device Center will put a shortcut on your desktop and should be easy to find. Syncing will be automated after running the wizard that should pop-up the first time you connect(if I remember correctly.) Good luck and I hope this helps.

canospinach · #5 (**permalink**) 10-25-2007, 05:12 PM

Quote:

Originally Posted by Lowie

ok, it's installed on the computer, i can only find it in the control panel.. it won't open though..... grrrr, this makes me crazy!

oh, and how come when i open the comm manager, the data connections are disconnected and how do i reconnect it?

Its ok, lets start from the beginning.

Make sure you have installed WMDC (Windows Mobile Device Center) 6.1 available here:

http://www.microsoft.com/downloads/d...displaylang=en

Once installed it will not open until you plug in your Handset USB for the first time. when plugging in it may take upto a minute for your computer to recognize the device and start the install process. WMDC will have a license pop up, accept it and then WMDC will open and discover your device.

There have been recent Driver updates for the USB. Be sure to run Windows Update after you have set it up.

**Keep in mind your handset is a USB device and therefore needs to be "Safely Removed" prior to disconnect**

Should you have additional troubleshooting issues see this thread:

http://forum.ppcgeeks.com/showthread.php?t=10225

feel free to PM me if you need "extra" help.