Stuck buttons

[msilverm]

I guess they say it was because of it rubbing in your pocket when it comes in and out. We will see, I have a case on it now that it higher than the buttons.

[gcianc]

mine failed within weeks (two buttons stuck) and NEVER did it enter my pocket.

HTC makes too many phones and obviously has limited resources to avoid quality control issues (inadequate testing). To suggest a protector is needed to protect the buttons is simply pathetic.

[msilverm]

I agree they also said the production run is done and they wont modify this model.

[untitled]

Originally Posted by msilverm

I guess they say it was because of it rubbing in your pocket when it comes in and out. We will see, I have a case on it now that it higher than the buttons.

My phone has been in and out of my pocket every day since I got it in October, and the buttons are fine. Sounds like they don't know why the buttons are failing.

Maybe it's the floor mats in the Toyotas ...

[gcianc]

Originally Posted by msilverm

I agree they also said the production run is done and they wont modify this model.

Really... if that is the case you have to wonder when they'll run out of "replacements". LOL.

my refurbish/replacement has a slight crack (another defect previously reported) on top in the grill/mesh above the verizon logo. i would have refused it but already put on a screen protector & set it up before noticing it.

these phones really suck in terms of build quality. pathetic job HTC.

lets hope some early reports of windows phone 7 in October.

[msilverm]

Originally Posted by gcianc

Really... if that is the case you have to wonder when they'll run out of "replacements". LOL.

my refurbish/replacement has a slight crack (another defect previously reported) on top in the grill/mesh above the verizon logo. i would have refused it but already put on a screen protector & set it up before noticing it.

these phones really suck in terms of build quality. pathetic job HTC.

lets hope some early reports of windows phone 7 in October.

You will probably hear more next week. WP7S...

[makryger]

I feel like this is a common issue. It may not be the same timing for everyone, but it seems to be pervasive. What are we going to do when our warranties are up? This issue should probably be brought to the attention of HTC. We need a product recall, methinks. I am going to set up a poll in another thread to see if others are having this issue- please vote!

[BroMarduk]

I had one go too, with the OK (arrow) button failing. The replacement has fared better, but I feel its just a matter of time before it will fail too.

I agree, I'm so ready for WP7S and the news and demos from MIX make it even more desireable. Thank goodness I have some ROMs to keep me occupied for a few months.

[brodie]

My replacement phone's back button is now sticking. It worked fine one day and then poof. Funny thing too is I tried to not use the hardware buttons a lot.

I'm now getting my second Imagio replacement. I like the phone's footprint so I don't know what else to do but to keep getting this thing!

Quality control or not, my hardware buttons have failed within 1-2 months on two Imagios. HTC can have a robot arm pushing them constantly, c'mon!

[liketomod]

Yup, stuck buttons on my original and my replacement. Time for a new replacement.