Stuck buttons

[msilverm]

I do have to say since I have had my case I have not had naother stuck button and I previously had 6 or 7 phones with keys messed up. This has been a few months now.

[djp952]

I learned yesterday that my Send button broke at some point in the recent past (I never use it), and instead of doing the smart thing and sending it in, I attempted a repair. Dog barked just at the right moment and I ended up slicing the original membrane with an X-Acto knife.

So ... rather than stop there, why the heck not, I already screwed my warranty, so I opted for a gung-ho repair. Based on a previous poster's repair, I grabbed my tube of "Permanently Flexible" GE Silicone Household Glue, and old SD card case, and went to work.

I removed the original membrane and POS plastic disc. Then, I cut out a very small piece of that old clear plastic SD card case that fit comfortably in the button cavity. Using a jeweler's screwdriver as a tiny spatula, I applied the flexible glue around the inside edge of cavity, careful not to get any on the contact itself, but still having enough to hold the plastic piece. I set the clear plastic into the glue, using a knife to ensure it was centered where I wanted it and dabbed a little more glue where necessary. Waited about 5 minutes. I put a very small amount of glue on the back of the button and set that in place. A USB hard drive provided just the right amount of weight to "clamp" the button and make sure it stays level with the other buttons.

2.5 hours later, I gave it a try. IT WORKS! Using clear plastic and clear glue, the LED light shines through perfectly, and while the button doesn't quite "feel" like it should, probably because the plastic I used is much thicker than the original disc, but it functions. I'm happy enough, since my stupid choice to try and fix it has been, for now, negated I have to pray I don't lose any more buttons, I actually use the other ones quite a bit. Time will tell how long my repair will last, but I can always clean out the button cavity and try again.

If you're brave and patient and for some reason cannot get a warranty device (or are just a moron like me and void your warranty thinking it's a 10 second fix), you can seemingly fix these buttons to an acceptable and functional state. Like the previous poster indicated, the most important thing is glue that doesn't fully harden. YMMV, I take absolutely no responsibility if you try to fix your button(s) and screw them up.

[jrzx10r]

send key stuck on my first replacment calling tomorrow to get another on the way. what a shame other then the buttoms its by far the best phone verizon has

[johncal]

Originally Posted by jrzx10r

send key stuck on my first replacment calling tomorrow to get another on the way. what a shame other then the buttoms its by far the best phone verizon has

I got the Verizon hard plastic holster and I've had no problems with my last replacement. This holster keeps the screen or buttons from getting pressed, it's really nice.

I'd bet that a lot of issues are from certain types of pouches. My old leather pouch would allow the buttons to get pressed from a seat belt or when sitting. Also, I don't think it's a good idea for a resistive screen to have pressure on it when it's not supposed to anyways. Also, I try to use my soft buttons whenever possible just in case.

[sak50]

well you can now add me to the list....erghhh i bought the phone on craigslist from the original owner for $240. Worked great for a long time but now send & end are stuck....He said its still under warranty..I wonder if HTC will fix it? I am not on verizon though, it has been flashed to metro so I dont want to swap it what so ever. I wonder if I can find a shop to fix it locally..this sucks

update...took off buttons with needle and realigned small clear circles and used super glue. all is well

add me to the list. My phone is perfect, no button issues, but just had to have my girlfriends phone replaced, all but the Windows key button on the front of the phone were "stuck"

New phone 2 days later and we are back in business.

[johncal]

I think they made a change on the keys because on the ones I got replaced, the keys always had a sticky tape kind of sound and feel to them when I pressed them.... and they broke. the new one always felt solid, and it's holding up fine.

[Americanmetal]

Yay my end key on my REPLACEMENT is stuck!

[mally2]

Oh god can we have a permanant solution... why cant some third party vendor manufacture the buttons

[ncvajja]

I fiugred out the issue when I opened up my Imagio. *Couldnt care less about warranty*

Found out what the issue was. Ita accumulation of dirt under the keys. holding the fulcrum mechanism. Its just bad having so much gap b/w keys and the housing frame. And Somehow i find my phone to be a dirt magnet!!!

Just sent my phone back to Verizon.....

And just remember to restore your phone back to factory settings. I thnk the info is in the Kitchens sticky. You dont want to pay full retail even though the s/w has nothing to do with stuck buttons