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Old 08-15-2010, 08:42 AM
willywonkaisrsh's Avatar
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Pocket PC: HTC Imagio
Carrier: Verizon
 
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Re: Tactics to get VZW to replace with ??

Quote:
Originally Posted by Robin24k View Post
If you've gotten the phone replaced that many times, they should have given you a new device (three replacements). When you're at that point, you can ask the rep if they can substitute a comparable device instead. No guarantees, but worst case, you'll get a new Imagio. This strategy will work better if your phone has been discontinued though.

Yeah except there was no comparable device. They wanted to give me an HTC Eris.
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