Yup. the Hero is a piece of crap.

[MarcusInMD]

My son got one December 29th 2009. The screen started acting up about a month and half ago then all of a sudden stopped working all together. Sent it to HTC, they fixed it or exchanged it and he got the replacement last friday. This one did not even make it a week and the screen no longer responds to touch.

I have owned three HTC phones before this one and have beaten them to death without issues. My son takes meticulous care of this one and it's failed twice already.

I am thinking twice now about replacing my own TP with the new evo. Seems like HTC is going down hill in quality.