For some reason my data connection just quit and will not start working?!?

boredmug · #1 (**permalink**) 12-22-2009, 09:48 PM

I don't know what the deal is.. i went to a class and i noticed my phone went down to 1x. after the class i checked it and it shows no data at all. reset the phone and still nothing. I tried dialing *2 for customer service and it immediately hangs up without ringing or anything. I can still call other people and send texts though.. WTF?

esoteric1311 · #2 (**permalink**) 12-22-2009, 10:05 PM

Quote:

Originally Posted by boredmug

I don't know what the deal is.. i went to a class and i noticed my phone went down to 1x. after the class i checked it and it shows no data at all. reset the phone and still nothing. I tried dialing *2 for customer service and it immediately hangs up without ringing or anything. I can still call other people and send texts though.. WTF?

Is your phone stock??

boredmug · #3 (**permalink**) 12-22-2009, 10:19 PM

No, but i got on a chat with a sprint representative online and she claims there is an outage in my area.. I activated my old touch pro and the same thing is happening so i guess she isn't bsing

david279 · #4 (**permalink**) 12-22-2009, 11:12 PM

Same thing just happened to me. Sprints crying outage.

**athlet1c** · #5 (**permalink**) 12-22-2009, 11:33 PM

Where are you guys located with this reported outage...here is a list for planned outages though for jan 1 2010 . just threw it in https://www.sprint.net/maint_view.php

boredmug · #6 (**permalink**) 12-22-2009, 11:44 PM

I'm in Austin Tx.

david279 · #7 (**permalink**) 12-22-2009, 11:45 PM

New Orleans, LA.

boredmug · #8 (**permalink**) 12-23-2009, 12:00 AM

i was able to get through to customer service and they confirmed an outage.