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  #191 (permalink)  
Old 01-18-2010, 08:17 PM
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Re: Hero $29, Moment $29, Pre $0 & Mifi $0 on Ebay

quick question...i am a new customer and ordered my phones and new plan this morning. i received a ticket number. is there anyway to check the status? i know i need to be patient...i was just wondering. oh yea, one more thing. am i screwed if i used firstnamelastname @ accenture.com and didn't put the "period" between firstnamelastname? thanks for any help.
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  #192 (permalink)  
Old 01-18-2010, 08:39 PM
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Re: Hero $29, Moment $29, Pre $0 & Mifi $0 on Ebay

Okay, a few times the question has been asked but no one has giving a direct answer....Do i have to change to a simply everything plan or can i keep my $15 a month data package?
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  #193 (permalink)  
Old 01-18-2010, 09:10 PM
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Re: Hero $29, Moment $29, Pre $0 & Mifi $0 on Ebay

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Originally Posted by Biggzz View Post
Okay, a few times the question has been asked but no one has giving a direct answer....Do i have to change to a simply everything plan or can i keep my $15 a month data package?
check this site for plans they offer i do believe you can keep that if you just select "keep currrent plan" but if you get the everything 450 plan its lik $52 with the discount you get..
https://bluefish.sprint.com/accentur...m?viewonly=yes

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Originally Posted by lukevega View Post
quick question...i am a new customer and ordered my phones and new plan this morning. i received a ticket number. is there anyway to check the status? i know i need to be patient...i was just wondering. oh yea, one more thing. am i screwed if i used firstnamelastname @ accenture.com and didn't put the "period" between firstnamelastname? thanks for any help.
yea that email is okay they dont care about a " . " and go to this website and enter the email adress you used to check status.
https://secure.bluefishwireless.net/...kets/index.cfm it was on page 16.. so read up alittle bit next time.
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  #194 (permalink)  
Old 01-18-2010, 09:12 PM
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Re: Hero $29, Moment $29, Pre $0 & Mifi $0 on Ebay

ok, so switching to accenture wont mess with my business account right? called the 866 number and they said they couldnt take care of my request cause its a business account. they told me to call another number, the business premier 800 number. my mistake, i called them and they said uh we've never heard of such bird. so now im confused yet again lol.
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  #195 (permalink)  
Old 01-18-2010, 09:18 PM
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Re: Hero $29, Moment $29, Pre $0 & Mifi $0 on Ebay

what do you mean by business account? it will tel sprint you belong to accenture group now and you will get the discount accenture gets now and no longer your companys (if you get one for being with them) and thats about all (from what i know).. i dont see why it should do anything else

i have a question for some people.. anyone who has GOTTEN their phone and activated it, does sprint or the accenture website say you are still eligible for an upgrade?
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  #196 (permalink)  
Old 01-18-2010, 09:28 PM
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Re: Hero $29, Moment $29, Pre $0 & Mifi $0 on Ebay

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Originally Posted by gangmobb View Post
what do you mean by business account? it will tel sprint you belong to accenture group now and you will get the discount accenture gets now and no longer your companys (if you get one for being with them) and thats about all (from what i know).. i dont see why it should do anything else

i have a question for some people.. anyone who has GOTTEN their phone and activated it, does sprint or the accenture website say you are still eligible for an upgrade?
so im leaving my business account and switching it to accenture right? do i lose anything doing that? do i get to keep sprint premier? theyve treated us darn good for the past 12ish years. the 866 number ppl said they cant take care of me and that i have to deal with 800 number sprint premier for business customers. weird huh.
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  #197 (permalink)  
Old 01-18-2010, 09:29 PM
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Re: Hero $29, Moment $29, Pre $0 & Mifi $0 on Ebay

sorry, thanks for the info. a lot of pages to scan. i am sure there is one that says an estimate of how long it takes the status to progress from "open"?
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  #198 (permalink)  
Old 01-18-2010, 09:30 PM
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Re: Hero $29, Moment $29, Pre $0 & Mifi $0 on Ebay

i believe you will sill be sprint premier because of how long youve been with sprint. as for being a sprint premier BUSINESS customer i dont know sorry, idk the difference of that though lol
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  #199 (permalink)  
Old 01-18-2010, 09:36 PM
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Re: Hero $29, Moment $29, Pre $0 & Mifi $0 on Ebay

oh ok thanks. well does anyone know what i can do here or am i out of luck? just called again to try a different person and they 2 said they cant deal with me because im a business account. they refered me to the same 800 number. ugh. his excuse was i cant accidentally mess anything up for you and have to send you over to them.
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  #200 (permalink)  
Old 01-18-2010, 09:39 PM
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Re: Hero $29, Moment $29, Pre $0 & Mifi $0 on Ebay

well what are you calling for? to switch to accenture? whats wrong with that 800 number?
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