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  #1 (permalink)  
Old 02-28-2011, 06:05 PM
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Screen replacement

Obviously my phone is rooted but since im asking for a repair, do you think Sprint you replace my screen? Its not like I broke it haha
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Old 02-28-2011, 07:46 PM
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Re: Screen replacement

I think they won't unless you're sceen is out and they can't see that you're rooted.
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Old 02-28-2011, 07:51 PM
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Re: Screen replacement

As long as your screen is not rooted, I don't see a problem
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Old 02-28-2011, 09:45 PM
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Re: Screen replacement

your fine its a hardware issue so they cant decline to fix
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Old 03-01-2011, 12:43 AM
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Re: Screen replacement

I've seen several posts over on XDA that state that sprint has reversed their policy in the last couple of weeks on repairing screens. They now make you do an assurion claim and don't repair it for free. If you take it into sprint report back on whether they repaired it or not and if you were charged.
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Old 03-01-2011, 01:25 AM
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Re: Screen replacement

Quote:
Originally Posted by cruise350 View Post
I've seen several posts over on XDA that state that sprint has reversed their policy in the last couple of weeks on repairing screens. They now make you do an assurion claim and don't repair it for free. If you take it into sprint report back on whether they repaired it or not and if you were charged.
i took mine in with dead pixel i didnt have to pay
i even told them it was rooted to see what they would say
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Old 03-01-2011, 01:30 AM
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Re: Screen replacement

Quote:
Originally Posted by cruise350 View Post
I've seen several posts over on XDA that state that sprint has reversed their policy in the last couple of weeks on repairing screens. They now make you do an assurion claim and don't repair it for free. If you take it into sprint report back on whether they repaired it or not and if you were charged.
Correct. Any physical damage to an LCD, lens, or digitizer which is longer than 1 inch is considered damaged beyond repair.

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i took mine in with dead pixel i didnt have to pay
i even told them it was rooted to see what they would say
Dead pixel is a hardware defect, not customer abuse.
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Old 03-04-2011, 08:38 PM
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I will agree with the above post. Per Sprint employee. Shattered lcd is no longer replaceable

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Old 03-04-2011, 09:32 PM
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Re: Screen replacement

I got 3 bright spots. Clearly I cant do that on purpose
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Old 03-04-2011, 10:40 PM
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Re: Screen replacement

Quote:
Originally Posted by aman1127 View Post
I got 3 bright spots. Clearly I cant do that on purpose
even if you could
good luck them proving it
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