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Old 03-01-2011, 01:30 AM
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Sunsparc
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Re: Screen replacement

Quote:
Originally Posted by cruise350 View Post
I've seen several posts over on XDA that state that sprint has reversed their policy in the last couple of weeks on repairing screens. They now make you do an assurion claim and don't repair it for free. If you take it into sprint report back on whether they repaired it or not and if you were charged.
Correct. Any physical damage to an LCD, lens, or digitizer which is longer than 1 inch is considered damaged beyond repair.

Quote:
i took mine in with dead pixel i didnt have to pay
i even told them it was rooted to see what they would say
Dead pixel is a hardware defect, not customer abuse.
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