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Old 12-04-2010, 07:22 PM
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Smile Re: phone just cuts off and restarts

Quote:
Originally Posted by mababer2 View Post
i have a 003 Evo. and this has started about 2 weeks ago for me and has only seem to have gotten worse. sometimes it will reboot over and over again for almost 10 minutes before it stops. tonight i tried downloading a gamelft game and and so far ha been unsuccessful due to reboots :c
Wow... such a BIG frown face!!! Dry your tears friend, I had the 0003 hardware version EVO before I got my new one. I will say that my old 0003 EVO gradually got worse like you are experiencing. Mine got so bad I had no choice but go to Sprint store and get a warranty exchange. If you have read all my previous posts in this thread you can see my results and progress through this issue.

It's been a good 2 days and not a single unwelcomed reboot with my brand new 0004 EVO! You will have to go to the Sprint store or call cust service and have your phone replaced. There's nothing you can do to fix it. But make sure you completely unroot before returning your phone if you rooted your phone. Some say its not necessary but I personally wouldn't take a chance on Sprint voiding your one-year manufacturer's warranty.

Please keep us updated and post your progress and results here in this thread.
Good Luck!
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Carrier: Sprint
Plan: Simply Everything
Devices: HTC EVO 4G

Last edited by tx_dbs_tx; 12-04-2010 at 07:30 PM.
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