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  #1 (permalink)  
Old 07-01-2010, 03:25 PM
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for those returning the Evo to RS and pre-ordered

As some of you know, I pre-ordered TWO Evo's from RS. That meant we did 2 x $50 gift cards. both my wife and I loved the Evo's but I got NO signal at work and being I work 12 hrs a day, I really need it to work for me while i am at work.

So being we are within our 30 days I took them back to RS to cancel and while they would give back to money I paid on the balance of the phones after the deposit, the deposits that was changed to gift cards they would only give back as GC's.

So I was a little PO'ed about this and the store Mngr said that was thier policy. i called a Corp office for RS and was told the same thing but was given the name and number to a Dist Mngr.

He understood and said to go ahead and let them put it back on a GC, then buy something with the GC and then return it and he would authorize the return to be cash back.

I just left from RS with all my funds in CASH.

So if anyone else is going through this, thats how i got around it. Hope this helps someone else.

Now off to the DX if i can get my hands on one. If not then I will wait until Nov to see what VZW will release.
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Old 07-01-2010, 03:28 PM
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Re: for those returning the Evo to RS and pre-ordered

i can assure you this wont work at every store and with every district manager. dont get your hopes up, if it worked for you congrats lol. just saying
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Old 07-01-2010, 04:02 PM
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Re: for those returning the Evo to RS and pre-ordered

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i can assure you this wont work at every store and with every district manager. dont get your hopes up, if it worked for you congrats lol. just saying
+1...
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Old 07-01-2010, 04:30 PM
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Re: for those returning the Evo to RS and pre-ordered

Yeah they said the deposit is non refundable when you buy that gift card to preorder, they probably just didn't want to deal with an unhappy camper.
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Old 07-01-2010, 04:41 PM
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what's dx
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Old 07-01-2010, 04:42 PM
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Re: for those returning the Evo to RS and pre-ordered

Quote:
Originally Posted by dakidobf
Yeah they said the deposit is non refundable when you buy that gift card to preorder, they probably just didn't want to deal with an unhappy camper.
Correct.............Best Buy said the exact same thing......plus when I reserved it they gave me a promo paper and the fine print read the same thing!
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Old 07-01-2010, 04:44 PM
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Re: for those returning the Evo to RS and pre-ordered

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Old 07-01-2010, 05:28 PM
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Re: for those returning the Evo to RS and pre-ordered

yeah I know but I was refusing to have to deal with $100 on a GC at a high priced store where I never shop for anything more than occasional heat shrink and electrical components.

I agree they didnt want an upset customer and thats cool also. But maybe if someone else is in the situation and they press hard enough then they could do it too.

I might have been ok if I had ordered ONE Evo and only had ONE $50 GC but not $100. That was just TOO much money for me to lose.

But I do chalk this up as a lesson learned. I promise to do no more business with RS than I normally do, which is very little.

Nothing wrong with them or their store, they are just priced too high for the things i would normally buy.
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Old 07-01-2010, 05:30 PM
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its lack of signal the only reason for your return?
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Old 07-01-2010, 08:36 PM
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Re: for those returning the Evo to RS and pre-ordered

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Originally Posted by dumpringz View Post
Wirelessly posted (Sprint HTC Evo : Mozilla/5.0 (Linux; U; Android 2.1-update1; en-us; Sprint APA9292KT Build/ERE27) AppleWebKit/530.17 (KHTML, like Gecko) Version/4.0 Mobile Safari/530.17)

its lack of signal the only reason for your return?
Good question.
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