disk drive is not coming up

lse4 · #1 (**permalink**) 06-27-2010, 08:16 AM

when i conect it to my pc the menu doesnt come up on my phone. and i have that ask me when i connect checked. its like it doesnt know its connecting to the pc its just charges while on the pc

searcher61 · #2 (**permalink**) 06-27-2010, 08:57 AM

Quote:

Originally Posted by lse4

when i conect it to my pc the menu doesnt come up on my phone. and i have that ask me when i connect checked. its like it doesnt know its connecting to the pc its just charges while on the pc

I had same problem, are you using win7? (32 or 64 bit)? I unplugged my phone and restarted windows. Then reconnected the phone.

lse4 · #3 (**permalink**) 06-27-2010, 09:21 AM

yeah windows 7 64 bit

searcher61 · #4 (**permalink**) 06-27-2010, 01:58 PM

Quote:

Originally Posted by lse4

yeah windows 7 64 bit

Yeah that's what I am running. Sorry all I can tell you is shut down both your pc and phone (power down). Start pc...start phone try to connect. You also might want to try on another pc after restarting your phone...maybe its win 7.

**darren.wlsn1** · #5 (**permalink**) 06-27-2010, 02:00 PM

Quote:

Originally Posted by searcher61

Yeah that's what I am running. Sorry all I can tell you is shut down both your pc and phone (power down). Start pc...start phone try to connect. You also might want to try on another pc after restarting your phone...maybe its win 7.

im on w7 64 and no issues here.