If you need a replacement call now!

[rooster94]

Originally Posted by NuLLKiLL

To all who did not get online call *2 and then go through options until you get either tech support for phones or customer retentions (have to say your want to cancel a line but they are really really good) and make sure this gets noted on your account. If you don't find a replacement within the 30 days or 14 for RS make sure I mean have the CSR read the note back to you that you have this noted or your gunna be screwed after 30 days.

Edit: Just because you've called in 10 time doesn't mean any of those CSRs noted the account so don't plan on that I've found you have to request and then confirm that they put a note in.

This is exactly what I did after calling product support. They put a note on my account and said to just to into a Sprint store within 30 days.
I didn't press *2 though. I went straight to tech support, number is 1-877-527-8405. No waiting, it connects you to someone immediately.

[sprintevo]

Why are you guys calling for replacements?

[200Duece]

Originally Posted by sprintevo

Why are you guys calling for replacements?

prolly the screen lift

[rooster94]

prolly the screen lift

Yeah, the screens are starting to come off.



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[apeas2]

Why don't you put insurance on it, then wait a month until there is stock. Only $7. They only charge you the $100 for lost or stolen.

[rooster94]

Originally Posted by apeas2

Why don't you put insurance on it, then wait a month until there is stock. Only $7. They only charge you the $100 for lost or stolen.

You can only put insurance on a brand new phone that hasn't been activated. Besides, if you do it before 30 days then you will have a brand new device instead of a refurb. Assuming that matters to you.

[crownholder]

Originally Posted by rooster94

You can only put insurance on a brand new phone that hasn't been activated. Besides, if you do it before 30 days then you will have a brand new device instead of a refurb. Assuming that matters to you.

i was wondering about this?.....and really couldnt make up my mind should i get it now...or wait till about 6mths after a couple of drops or scratches get a new one then?