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Old 06-07-2010, 02:52 PM
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6+ rings before going to voicemail?

Callers are telling me that my phone rings 6 or 7 times before going to voicemail since upgrading to the Evo. With my TP2, it was 4 or 5. Most people hang up by the 6th ring, assuming voicemail is not going to pick up.

I called Sprint and they said this is a network setting, and it is the same (27sec) for both the TP2 and Evo. They said there is no way to change it. Each ring should be about 5 seconds, so 27 seconds would put me at 5 or 5.5 rings, which would be acceptable. The tech on the phone actually things the rings are shorter on the Evo, so it is amounting to more rings in the same amount of time. I haven't tested this, but he says he will send the info up the chain and see if there is anything that can be done.

Is anyone else noticing this? Does anyone know of a fix? I know on some networks (mainly canadian networks?) you can modify this setting yourself.

Dave

Last edited by dodgeboy; 06-07-2010 at 03:01 PM.
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Old 06-07-2010, 02:55 PM
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Re: 6+ rings before going to voicemail?

I am wondering if this may have any bearing on the phones default SCL setting.

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Old 06-07-2010, 03:31 PM
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Re: 6+ rings before going to voicemail?

It is a different voicemail service via Visual Voicemail now.

Different system different settings. Maybe you can call your voicemail configuration system like you did the first time you had to set it up and check the options.
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Old 06-07-2010, 03:42 PM
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Re: 6+ rings before going to voicemail?

Quote:
Originally Posted by reprod View Post
It is a different voicemail service via Visual Voicemail now.

Different system different settings. Maybe you can call your voicemail configuration system like you did the first time you had to set it up and check the options.
I realized it was a completely different system when I had to re-setup my greetings on Friday. I did call it and checked all of the options. There is nothing that allows me to change the number of rings...

Dave
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Old 06-07-2010, 04:33 PM
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Re: 6+ rings before going to voicemail?

I had people tell me that on my TP and TP2 also, I think it just kinda depends where your at when they try to call you but that's just a guess...
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Old 06-07-2010, 04:39 PM
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Re: 6+ rings before going to voicemail?

its network and they may get a ring or two more on their end due to their carrier trying at access sprints headend switch
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Old 06-07-2010, 04:58 PM
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Re: 6+ rings before going to voicemail?

6 rings calling from my work phone to my cell...
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Old 06-07-2010, 04:59 PM
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Re: 6+ rings before going to voicemail?

Three calls, 5 rings exactly. Not a large sample, I know.
Have you set your phone to be on CDMA only vs searching for GSM first? Sounds weird but I see a lot of posts on it. Apparently our phones are set to look for a GSM signal Im a Droid n00b so dunno if this will help but I did it on my phone. Supposedly a battery saver but to my brain if your phone is searching for GSM first that could cause a delay.
Check this:http://androidforums.com/tips-tricks...tery-life.html

EDIT: My test calls were from work. Just tested one more time from home and got VM pick up after 5 rings again.
Here's a slightly more in-depth 'splaination:http://forum.xda-developers.com/show...&highlight=tws
Just FYI.
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