Data Problems upon Activation

land2634 · #1 (**permalink**) 06-04-2010, 03:00 PM

Anyone having data problems upon activation? I know it says it may take up to an hour, but from going into ##DATA#, it doesn't look like my username and whatnot are in the device. Update profile does not work (come to think of it, I don't think it's ever worked for me on any of the HTC devices thus far). Any ideas?

land2634 · #2 (**permalink**) 06-04-2010, 04:41 PM

Update: activated at 1PM. It is now 3:41PM and still no data. Been on hold for tech support for an hour. I must not be the only person.

mmmdieselfumes · #3 (**permalink**) 06-04-2010, 04:42 PM

Just wait it out. Mine was doing the same thing, activated about 1:30, and had no data until just now.

land2634 · #4 (**permalink**) 06-04-2010, 04:43 PM

Thanks. Good to know I wasn't the only person that had this problem.

jdizzle · #5 (**permalink**) 06-04-2010, 05:03 PM

This is how you get data to work sooner than later.

1-hard reset. you do this by going to the home screen, push menu, settings, privacy, factory data reset, then reset phone

2-update profile. this is accomplished by going to the home screen, menu, settings, system updates, then update profile....there ya have it....you will have data!!!!

don't wait on the phone for 2 hours with customer service cause I bet not very many of them will get it done this quickly for you.

Don't forget the thanks button!!!!

land2634 · #6 (**permalink**) 06-04-2010, 05:11 PM

Actually, I had tried that, and it was a no go. I thanked you anyways.

LoungeLizard · #7 (**permalink**) 06-04-2010, 05:14 PM

Mine was the same way for a couple of hours. The I rebooted and it went through the whole handsfree activation and failed, then a few minutes later I saw the 3G bars and has been working since then. Just give it a bit, the system probably has a huge back-log due to all of the activations.

**brownhornet** · #8 (**permalink**) 06-04-2010, 05:32 PM

I think its because sprint's system is basically catching hell with all of the activations today.

land2634 · #9 (**permalink**) 06-04-2010, 06:06 PM

Yeah, I'm up and running now. I probably wouldn't have been so impatient if I hadn't gone through the same thing with the 3 Touch Pro's I had a little over a year ago. I always had to go into the store to get data working. Some on the board may remember numerous users having the same issue.

**aznmode** · #10 (**permalink**) 06-04-2010, 07:24 PM

Waiting on 4 hours now.....Maybe I should've waited till next week.