Take $10 off your bill for 7 months. Or the $10/24 deal ( For the complainers ) - Page 9

tool2269 · #81 (**permalink**) 06-01-2010, 01:40 PM

Quote:

Originally Posted by Scientific

Conflicting information? I know I'm not going to take the chance in having to pay full price of the Evo!

06/01/2010 01:16:01PM Session Started with Agent (Samantha S)
06/01/2010 01:16:01PM System: "Thank you for contacting Sprint. My name is Samantha S."
06/01/2010 01:16:01PM : "Checking to see my eligibility for $10/month off my account for signing a new 2 yr agreement? My contract ends soon."
06/01/2010 01:16:14PM Agent (Samantha S): "Hello."
06/01/2010 01:16:30PM : "Hi!"
06/01/2010 01:17:05PM Agent (Samantha S): "Please allow me a few moments to check this for you."
06/01/2010 01:17:16PM : "thank you"
06/01/2010 01:18:05PM Agent (Samantha S): "You are welcome."
06/01/2010 01:19:10PM Agent (Samantha S): "thank you for your time."
06/01/2010 01:20:08PM Agent (Samantha S): "I can see that you are eligible for $150.00 upgrade eligibility with a two year subscriber agreement."
06/01/2010 01:20:33PM : "Correct"
06/01/2010 01:21:01PM Agent (Samantha S): "And you are eligible for $75.00 agreement with a 1 year subscriber agreement."
06/01/2010 01:22:39PM : "I've known others whose contracts were expired or close to expiring who were offered $10/month off their bill to sign for a new 2 yr contract. Am I not eligible for this offer?"
06/01/2010 01:24:13PM Agent (Samantha S): "I am sorry but we are not authorized to apply the monthly $10.00 credit on your account. However, if you wish, I can give you one time renewal credit of $70.00 for signing 2 years of agreement."
06/01/2010 01:25:15PM : "would this affect me upgrade eligibility? considering getting the new phone on Friday?"
06/01/2010 01:26:18PM Agent (Samantha S): "Yes. If you get the contract renewal credit, you will not get the upgrade credit on new handset."
06/01/2010 01:28:25PM : "Hmm, I guess I'll have to explore other options, thanks for your time."

everyone (mostly posters) has told me it does not affect the upgrade date since its based on the last time you used your upgrade. i even googled it to see other forums/threads about the 'renewal' credit and looked like the credit did not affect upgrade status. but its up to you. if i were you, i'd 'call' instead of chat and ask to speak to 'account services'. btw, i dont think they will do the $10/24 anymore

**Scientific** · #82 (**permalink**) 06-01-2010, 01:48 PM

Quote:

Originally Posted by tool2269

everyone (mostly posters) has told me it does not affect the upgrade date since its based on the last time you used your upgrade. i even googled it to see other forums/threads about the 'renewal' credit and looked like the credit did not affect upgrade status. but its up to you. if i were you, i'd 'call' instead of chat and ask to speak to 'account services'. btw, i dont think they will do the $10/24 anymore

LOL, you're not telling me anything I don't already know. I'm just hoping we don't have new threads come Friday like WTF? I couldn't get my phone because I was no longer eligible for the upgrade credit...I was lied to, etc etc.

tool2269 · #83 (**permalink**) 06-01-2010, 02:04 PM

Quote:

Originally Posted by Scientific

I'm just hoping we don't have new threads come Friday like WTF? I couldn't get my phone because I was no longer eligible for the upgrade credit...I was lied to, etc etc.

wow lets hope not, then again i'd already have to pay full retail.

pharoah35 · #84 (**permalink**) 06-01-2010, 02:14 PM

Quote:

Originally Posted by edub186

Whoa! I guess god has something better in plan for you. Noooo, don't take a $70 credit, here save $240!

I would have tryed to get the $10/24 month credit, but I already have an discount from the company I work for.

Thanks for the Info.

FYI, it appears that this only applies to those who are on plans other than the Simply Everything Plan. My contract expires in Sept 2010, and Account Services informed me that this incentive ($240 $10/month) is only offered to those on plans other than the Simply Everything Plan.

Did anyone who was able to get this disount, get it while being on the Simply Everything plan? Should I call Account Services back?

**apristel** · #85 (**permalink**) 06-01-2010, 02:44 PM

Quote:

Originally Posted by pharoah35

Thanks for the Info.

FYI, it appears that this only applies to those who are on plans other than the Simply Everything Plan. My contract expires in Sept 2010, and Account Services informed me that this incentive ($240 $10/month) is only offered to those on plans other than the Simply Everything Plan.

Did anyone who was able to get this disount, get it while being on the Simply Everything plan? Should I call Account Services back?

I got it on the everything data 450 plan. 10/month off for the 2 years and it certainly didnt effect my upgrade status. I can check it online and it still shows i'm eligible. plus i have emails from the lady i talked t.. i wanted it in "writing"

pharoah35 · #86 (**permalink**) 06-01-2010, 03:04 PM

Quote:

Originally Posted by apristel

I got it on the everything data 450 plan. 10/month off for the 2 years and it certainly didnt effect my upgrade status. I can check it online and it still shows i'm eligible. plus i have emails from the lady i talked t.. i wanted it in "writing"

Hmmmm. I'm on the Simply Everything plan, I wonder of this only applys to customers on similar plans to yours (e.g. Everything Data plans and the like)

I wonder if I have to change from the Simply Everything plan to a different plan) in order to get the 10/month discount

Thanks (I clicked the Thanks button)

**apristel** · #87 (**permalink**) 06-01-2010, 03:28 PM

Quote:

Originally Posted by pharoah35

Hmmmm. I'm on the Simply Everything plan, I wonder of this only applys to customers on similar plans to yours (e.g. Everything Data plans and the like)

I wonder if I have to change from the Simply Everything plan to a different plan) in order to get the 10/month discount

Thanks (I clicked the Thanks button)

You don't have to change anything...I sure didn't. Same plan, same everything.