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  #1 (permalink)  
Old 05-27-2010, 02:33 PM
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My Best Buy..

My Best Buy mighty not have their $h!t together. I pre-ordered my phone and will be guaranteed one but when I was filling out the paperwork they said that they would be calling me to set up an appointment. So today I called them to see if I could schedule my time and the lady tells me that I'll need to come in on the 4th and schedule the time then come back at the designated time. This seems to be about the dumbest procedure I might have ever heard. I do know that if I go there I'm only going there once and they'll be sorting out my details at that time. The reason they told me that they would be scheduling appointments in the first place was to control the chaos and disorder. I guess they changed their mind and have opted for the chaos and disorder route. I'm hoping that when the manager calls me back he will tell me that I was misinformed on my call-in and in fact they are going to be scheduling appointments and can go ahead and give me my slot at this time, bright and early naturally.
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Old 05-27-2010, 03:04 PM
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Re: My Best Buy..

Really odd... likely you were talking to rep that didnt know what was going on.
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Old 05-27-2010, 03:07 PM
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Re: My Best Buy..

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Originally Posted by fenixjn View Post
Really odd... likely you were talking to rep that didnt know what was going on.
BB rep not knowing what they were doing....shocker! LOL
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Old 05-27-2010, 03:34 PM
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Re: My Best Buy..

My local BBY will not be doing appointments from what I have been advised. They will be calling on the 3rd though.


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Old 05-27-2010, 03:38 PM
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Re: My Best Buy..

honestly though how many threads do we need started about bestbuy and appointments....
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Old 05-27-2010, 03:45 PM
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Re: My Best Buy..

its YOUR fault... RADIOSHACK FTW
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Old 05-27-2010, 05:31 PM
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Re: My Best Buy..

Mine isn't doing appointments either. I was in there a week ago and the manager told me they only had about 10 pre-orders so they were not doing any more pre-orders either (luckily I had pre-ordered a few days earlier so at least I am guaranteed a phone on the 4th). I was also told the same thing that they would call and let me know I can come in on the 4th but they were going to have 3 people working there and didn't think appointments were necessary.

I'll be there at 8:30 anyway, just in case.
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Old 05-27-2010, 05:57 PM
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Re: My Best Buy..

i havent heard from my best buy either.
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Old 05-27-2010, 06:18 PM
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Re: My Best Buy..

If they are only getting up to 30, and they are all pre-orders, how much chaos can we be talking about here? Sounds like a bunch of hype-jazz to me
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Old 05-28-2010, 12:13 AM
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Re: My Best Buy..

Quote:
Originally Posted by TheBundo View Post
If they are only getting up to 30, and they are all pre-orders, how much chaos can we be talking about here? Sounds like a bunch of hype-jazz to me
say they get 30 and have 2 computers running activations and each takes 30 min. that is 4 per hour or 7.5 hours only for evos and no other business or activation issues. some stores have WAY more than that. if i let all my preorders in at once, there would be much choas as well as more than 8 hour wait.... can't really say much more than that, but we will be booked from early morning to late night...
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