Seidio Innocase II scratches EVO, Seidio willing to replace w. new rubberized version

[malibu_23]

so if i have a innocase, i just do what RMA?

[Wesley762]

Originally Posted by LoungeLizard

I also have the best buy rebranded case. I wonder if they will replace those as well?

If you got it at BB that's where you are going to have to take it, its BB branded so they are the one that would have to warranty it.

[dfine1966]

Well I just got my RMA today for the Innocase II for EVO. It looks like the difference is that the areas that don't have the felt on it aren't plastic anymore, or the plastic is covered up. The unprotected areas without the felt now seem to have a more rubberized feeling like the outer part of the case.

I purchased some felt today, thinking I would need it even with the update. I am now unsure if I should use it or not. Anyone else using the new update for the case with the rubberized inner? How is it working so far for you? Any scratches? Would you put the felt in anyways?

[slopokdave]

Originally Posted by LoungeLizard

I also have the best buy rebranded case. I wonder if they will replace those as well?

They will. Here is what you need:

http://www.seidioonline.com/Articles.asp?ID=158

Originally Posted by Wesley762

If you got it at BB that's where you are going to have to take it, its BB branded so they are the one that would have to warranty it.

See above. Seido is not sure if your local Best Buy has the new cases or a mix of the old cases, etc. They want to be sure that you get a NEW replacement. So see the link above to get your's directly from Seido. It won't say the "Pt" on the back, but who cares!

[D\/8]

Originally Posted by slopokdave

They will. Here is what you need:

http://www.seidioonline.com/Articles.asp?ID=158



See above. Seido is not sure if your local Best Buy has the new cases or a mix of the old cases, etc. They want to be sure that you get a NEW replacement. So see the link above to get your's directly from Seido. It won't say the "Pt" on the back, but who cares!

Thanks for posting!!!

[jeffy2walgreens]

Originally Posted by dfine1966

Well I just got my RMA today for the Innocase II for EVO. It looks like the difference is that the areas that don't have the felt on it aren't plastic anymore, or the plastic is covered up. The unprotected areas without the felt now seem to have a more rubberized feeling like the outer part of the case.

I purchased some felt today, thinking I would need it even with the update. I am now unsure if I should use it or not. Anyone else using the new update for the case with the rubberized inner? How is it working so far for you? Any scratches? Would you put the felt in anyways?

i got the updated case today. Sprint had to replace my screen due to the bottom lifting up. luckily they replaced the side that got a little scratched up when replacing the screen. def going to try to put some felt in the case, but its really snug now.

[lipidfats]

Originally Posted by jeffy2walgreens

i got the updated case today. Sprint had to replace my screen due to the bottom lifting up. luckily they replaced the side that got a little scratched up when replacing the screen. def going to try to put some felt in the case, but its really snug now.

hmm, so sprint replaces it themselves at the store instead of giving you a replacement phone? how is the screen job? everything fixed... light leak gone?

[jeffy2walgreens]

Originally Posted by lipidfats

hmm, so sprint replaces it themselves at the store instead of giving you a replacement phone? how is the screen job? everything fixed... light leak gone?

yeah they did. took like 10 minutes. they said that they received some replacement screens. it looks brand new. kind of scared to put my new innocase on there without first putting felt inside the case

[Wesley762]

Originally Posted by slopokdave

They will. Here is what you need:

http://www.seidioonline.com/Articles.asp?ID=158



See above. Seido is not sure if your local Best Buy has the new cases or a mix of the old cases, etc. They want to be sure that you get a NEW replacement. So see the link above to get your's directly from Seido. It won't say the "Pt" on the back, but who cares!

I stand Corrected thank you and thanked.

[slopokdave]

Originally Posted by Wesley762

I stand Corrected thank you and thanked.

Np