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  #31 (permalink)  
Old 07-01-2010, 01:20 AM
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Re: Seidio Innocase II scratches EVO, Seidio willing to replace w. new rubberized ver

They replied within a day to my RMA, my replacement should be here by Friday afternoon.
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  #32 (permalink)  
Old 07-01-2010, 08:26 AM
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Re: Seidio Innocase II scratches EVO, Seidio willing to replace w. new rubberized ver

Quote:
Are you guys sending anything back other than your old version/PT case?
I ordered the holster / case combo. They sent just the case and the old one is all I'm returning of course.
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  #33 (permalink)  
Old 07-01-2010, 08:40 AM
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Re: Seidio Innocase II scratches EVO, Seidio willing to replace w. new rubberized ver

Since they didn't include a return shipping label and I've removed the incoming label from the box... can someone post their shipping address? I'll be leaving on a road trip early afternoon and in a pinch for time. Much appreciated if anyone has quick access. I searched their website from my phone and didn't find it.
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  #34 (permalink)  
Old 07-01-2010, 09:16 AM
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Re: Seidio Innocase II scratches EVO, Seidio willing to replace w. new rubberized ver

Quote:
Originally Posted by Iron.Wraith View Post
I ordered the holster / case combo. They sent just the case and the old one is all I'm returning of course.
Ditto, sent me just a case too w/o the holster. I asked because didnt know if I needed to include the original plastic box, etc. But sending back just the case too.

Quote:
Originally Posted by Iron.Wraith View Post
Since they didn't include a return shipping label and I've removed the incoming label from the box... can someone post their shipping address? I'll be leaving on a road trip early afternoon and in a pinch for time. Much appreciated if anyone has quick access. I searched their website from my phone and didn't find it.
Seidio, Inc.
11152 Westheimer Rd #158
Houston, TX 77042-3208
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  #35 (permalink)  
Old 07-01-2010, 09:30 AM
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Re: Seidio Innocase II scratches EVO, Seidio willing to replace w. new rubberized ver

Thanks slopokdave !!!!
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  #36 (permalink)  
Old 07-01-2010, 02:45 PM
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Re: Seidio Innocase II scratches EVO, Seidio willing to replace w. new rubberized ver

Quote:
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Thanks slopokdave !!!!
No problem! Have a safe road trip!

So far still good on 1st day use of the new case. Much tighter, no creaks. Thumps up!
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  #37 (permalink)  
Old 07-01-2010, 05:01 PM
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Re: Seidio Innocase II scratches EVO, Seidio willing to replace w. new rubberized ver

Did you guys need your receipt? I don't have mine.
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  #38 (permalink)  
Old 07-02-2010, 09:18 AM
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Re: Seidio Innocase II scratches EVO, Seidio willing to replace w. new rubberized ver

Made it to Chicago safe n sound. Traffic was fast n furious at 8pm on 294 so it was smooth sailing. I wrote my rma number on a sticky and put it on the packaging inside the box and mailed with delivery confirmation so hopefully I'm good.
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  #39 (permalink)  
Old 07-02-2010, 02:06 PM
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Re: Seidio Innocase II scratches EVO, Seidio willing to replace w. new rubberized ver

Quote:
Originally Posted by dannyppc6700 View Post
Did you guys need your receipt? I don't have mine.

Yep. It has a place where you upload a scan of your receipt.
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  #40 (permalink)  
Old 07-08-2010, 09:53 PM
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Re: Seidio Innocase II scratches EVO, Seidio willing to replace w. new rubberized ver

Ok so no bestbuy I have found has gotten any rubberized cases in and these cases are raping my phone with scratches. Are they replacing bestbuy cases to?
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