EVO 3d - wont wake up from sleep, have to reboot

[j10376]

I have two evo 3d's one has the problem and one does not have the problem. What happens is the screen goes off and you cannot get it back on without pulling battery the phone is not locked up if you call the phone it will ring and you can get the cap buttons to light up if you hit the power buttuon a couple of times if others could test to see if the phone still rings I think they will find the same so my conclusion is its the screen not the phone locking up. I have done a hard reset and I have tested to make sure it not a installed app causing the problem it does with factory installed apps. I have exchanged the device and the new one is doing the same thing. It appears to be a problem because there are other people having the problem I have checked to see if there the same harware versions 0002 and they are. I remember the evo 4g had a few different hardware versions such as different screens.

[Clipp]

my friend had an evo 3d with a bad power button... it just wouldn't push in unless pressed the right way, so he thought his phone was locking up. Probably not your issue, but reminded me of it..

[vickydj1974]

i was same problem , sprint return and new one work like charm

[frozenbinary]

mine is doing the same thing. im going to wait and return it for a samsung galaxy s2 when it comes out.