$70 Loyalty/Renewal Credit??

[jae18708]

I've been on SERO since '06 when it was done thru that third-party. I never used my upgrade and never get offered anything. Before I upgraded to the SERO Premium (which was a hassle), I had to constantly fight to get my account recognized as a SERO. Selling my account and taking my business elsewhere! ='~[

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[Turbopowr]

Originally Posted by chong67

Are you on the SERO plan?

No, I'm on a regular plan with 24% discount applied.

[fryguy1]

I'm on sero, called customer care to upgrade to pemium first. They would not give me any credits as my plan was low cost as is. The next day I called retention and they said the same at first but then changed her mind when she figured out I will be paying 50 instead of 30. She ended up giving me 50 on both my wife and my line. So ended up with 100 total. My wife just wants a normal phone so all for me. Both lines were out of contract also.

[chong67]

I got my first $25 Visa debit card in the mail today. Another $25 will come later. I am suprised. I am not suppose to get it cause of my heavily discounted SERO plan.

[Wiley_11]

Thanks for the info. I'm calling Sprint in the morning.

[Sleefer]

I did a chat with Sprint a few days ago and got $70 x 3 = $210 credit for renewing. I then called in to order an Evo 3D and after credit/taxes it will only cost me $24! And he comp'd the activation!

[gullzway]

Tried for the 70 loyalty credit on my 40 and 30 dollar Sero plans just now. Denied

"Unfortunately your account is not eligible for any additional credits/discounts due to the highly discounted plan you are currently setup on. I apologize for any inconveniences that you may have incurred. We value your business."