$70 Loyalty/Renewal Credit??

[chong67]

More than 2+ hr now. Still no call.

I still have not order my 3D.

[robysch22]

What web page did you give him?

[chong67]

5+ hr later. Still nobody call. I did it 2x actually. Amazing.

[DPG]

I just wanted to share my experience. I called Sprint, told the cus. rep about the text I had received. He then transferred me over to acc. services. The guy I got was cool as hell, I told him about the website that I had gotten linked to for the $75 credit. He placed me on hold for 3-4 mins came back and said I could get the $70 credit. I said what about $75, he paused for a sec and said sure. He stated that he would apply the $70 thru the system and manually add a $5 credit. I asked if this would be immediately reflective he paused for a sec and said sure. Botta bing - Botta boom!!!

Thanks to everyone who commented on this because it def. helped me.

[DPG]

Originally Posted by robysch22

What web page did you give him?

I told them about sprint.us/rz2. Hope it helps!

[heem_infinite]

Just called and gave the rep the email address. He put me on hold for a couple of minutes and told me my account has been credited $75 and sent me an email confirmation. I'm on my way to the sprint store now.

[chong67]

Originally Posted by heem_infinite

Just called and gave the rep the email address. He put me on hold for a couple of minutes and told me my account has been credited $75 and sent me an email confirmation. I'm on my way to the sprint store now.

What # did you call? I have a SERO plan and nothing is working for me.

[willn]

I just called and they told me I could get the $75 renewal credit but then I would not get the discount on the device when I bought the 3D, did anyone else get the $75 AND the discount on the phone?

[draghn]

Originally Posted by chong67

What # did you call? I have a SERO plan and nothing is working for me.

chong, try the number that's given on the site that says you get $75 credit.
Number from site: 866-704-7226
Site: http:// sprint.us / rz2

Originally Posted by willn

I just called and they told me I could get the $75 renewal credit but then I would not get the discount on the device when I bought the 3D, did anyone else get the $75 AND the discount on the phone?

I got the $75 credit about 6 days ago and still got the upgrade discount on the phone. You should get both if you're already eligible for the upgrade. I made sure with the guy who gave me the credit twice, and it still reflected on my account online at Sprint.

[chong67]

Draghn, the # does not work for SERO plan. I try 2x this AM and tonight and each time they have to transfer me to the SERO dept.