TP2 to INC...

[winstonwolf]

Originally Posted by bullhead00

So I dropped my TP2 the other day, cracking the screen. Called insurance to get it replaced only to find out that they no longer make the TP2 and can't supply me with a replacement.

I was offered what they called, a comparable alternative, the HTC Incredible. I sell phones for Verizon, so I know all about it already. I've just been with WiMo for so long, I feel like I'm making a major adjustment!

My phone is supposed to be delivered on Wednesday the 8th, so I've already been reading as much as I can about the INC and Android in general. One thing I haven't found is the option to play system sounds through non-stereo bluetooth headsets.

On my WiMo devices, I never needed a stereo bluetooth headset to listen to music, either through Slacker or any kind of media player on my phone. WiMo has an option in the Bluetooth settings menu/Advanced options/Audio Hands-free related settings, that lets you turn on system sounds, allowing you to listen to music/media through any bluetooth headset.

Does Android give you this option? This and losing my freaking keyboard with tilt screen is pretty much the main thing giving me grief about switching to the INC.

your incredibly lucky ..lol ..no pun intended , i called a day ago and they offered me the imagio or the palm pre ..smh ..both of those are inferior to the tp2 ..i'd jump for a chance to get the incredible..of course theres no keyboard but the incredibles processor and all the apps and continuous updates for android make up for that i think ..good luck with your phone

[winstonwolf]

oh and also ..did u say or do anything special to get the incredible ???please elaborate ..lol.. i want the incredible really bad ..

[bullhead00]

Originally Posted by winstonwolf

oh and also ..did u say or do anything special to get the incredible ???please elaborate ..lol.. i want the incredible really bad ..

Oh man, don't accept that garbage. Tell them you'd like to speak with advanced customer care. When they transfer you over, explain to them that they no longer make your phone and when you bought yours it was top of the line. Tell them that the devices that were offered to you are unacceptable replacement candidates. They told me that since I was unhappy with the ones offered to me, they were willing to offer me any device except for the Droid X.

Just act like you're extremely distraught that they can't send you your phone and ask them, "why am I even paying for insurance if you're not able to give me another phone like mine?!?". They'll try to make you happy.

[morrowa2]

I'm in a similar situation. Last month took my TP2 into verizon store b/c it was in an endless reset loop as if the power button was constantly being pressed. They send me a refurbished TP2. Now it randomly shuts down when I close the keyboard or put the thing in my pocket. I don't want to get another refurbished piece of junk sent to me. First question is: does the insurance cover something like this new issue? Second: is it better to take the phone to a store or just call the insurance company? Third: any more tips on getting them to give me a DInc versus a lesser phone? I've held out as long as I possibly could, and I'm ready to give android a try.