Quote:
Originally Posted by winstonwolf
oh and also ..did u say or do anything special to get the incredible ???please elaborate ..lol.. i want the incredible really bad ..
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Oh man, don't accept that garbage. Tell them you'd like to speak with advanced customer care. When they transfer you over, explain to them that they no longer make your phone and when you bought yours it was top of the line. Tell them that the devices that were offered to you are unacceptable replacement candidates. They told me that since I was unhappy with the ones offered to me, they were willing to offer me any device except for the Droid X.
Just act like you're extremely distraught that they can't send you your phone and ask them, "why am I even paying for insurance if you're not able to give me another phone like mine?!?". They'll try to make you happy.