Unique Exchange Problems

[manoosie]

So my IT guy at work has never gotten exchange to work on my diamond. Well, he actually did a few weeks ago but it was not in my outlook mail, it was through a new account (which, together with my gmail account made it look like I had three accounts when I actually only had two). Even then he only got it going for my email and not my contacts, calendar, etc.

I upgraded to the Mighty Rom (really like it so far) but I lost my exchange. The phone was totally clean and he could not set it up yesterday. I do not think he tried the non outlook account approach. He showed me what settings he was doing, and they are the same settings I have been trying.

When I connect to activesync through the computer it gives me the error 85010014. Many sites recommend repairing or reinstalling outlook; reinstalling is not an option for me and I tried repairing to no avail. Plus, I do not think its an outlook problem considering he set it up last time independent of outlook.

My question is this: do you have any tricks I can try? How did he get my phone to have an outlook account in my email yet set up exchange in another account? Thanks for any help...