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  #271 (permalink)  
Old 01-03-2009, 10:45 PM
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Re: Diamonds on eBay

I purchased a Diamond through Sprint Telesales the day they became available. (September.) 3 days ago, I received my most recent bill, showing a $50 charge for a replacement handset claimed on 12/01. I called Assurion; without more than a glance at my account, the rep said, "it looks as if there may have been unauthorized activity on your account. I'll submit this for review by our team in order to have a reimbursement issued."
One would think that with enough calls like mine someone will be interested in prosecuting.
It had to have been a security breach or inside job -- no one knew the account pin.
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  #272 (permalink)  
Old 01-05-2009, 02:54 PM
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Re: Diamonds on eBay

Just an update on my situation:

I still have not received the phone I ordered on 12/26 from ebay user nomair. I filed a Paypal dispute this morning, but since the item has a tracking number (current status is "Electronic Shipping Notification Recieved" and has been since the 26th) the resolution center is saying that the item shipped and I should wait for the package to arrive before they will review the case.

What a pain in the butt. All just to try to save a few bucks. At this point it really doesn't seem worth it. And to boot, the cost of Diamonds on Ebay have increased, so I won't even be able to get one for the same price I paid this jerk.

If any of you can send me a reputable non-asurion seller I would greatly appreciate it.

Thanks
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  #273 (permalink)  
Old 01-05-2009, 04:47 PM
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Re: Diamonds on eBay

Did you read his/her feedbacks? I bought one from cell_refurbisher. USPS shows it is already in my local post office.
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  #274 (permalink)  
Old 01-05-2009, 05:31 PM
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Re: Diamonds on eBay

Quote:
Originally Posted by Fixup View Post
Did you read his/her feedbacks? I bought one from cell_refurbisher. USPS shows it is already in my local post office.
I did, and he had positive feedback for over a year, with many people buying either Diamonds or similar products, so I felt confident that it would be ok. I didn't realize until after I bought that he was offering 100 Diamonds during this auction. Also, it now it looks like he hasn't fulfilled orders from a previous Diamond auction, as there are negative feedbacks rolling in.

I am so bummed right now.
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  #275 (permalink)  
Old 01-05-2009, 06:00 PM
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Re: Diamonds on eBay

That's strange. My postman just handed over the package to me. Seems like brand new in box like the seller claimed.
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  #276 (permalink)  
Old 01-05-2009, 09:31 PM
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Re: Diamonds on eBay

Quote:
Originally Posted by Fixup View Post
That's strange. My postman just handed over the package to me. Seems like brand new in box like the seller claimed.
Not really strange...you just had a reliable seller.
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  #277 (permalink)  
Old 01-06-2009, 09:57 PM
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Re: Diamonds on eBay

Not like me. I'm battling my seller right now. I've got Asurion, Sprint, and Ebay on my side, but Paypal really could go either way... they really didn't take down the appropriate information before they closed off all questions and started reviewing. My box had a letter threatening the whole $200 charge if I didn't return my replacement phone and blah blah.

Last edited by infection0; 01-06-2009 at 10:00 PM.
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  #278 (permalink)  
Old 01-13-2009, 05:25 PM
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Re: Diamonds on eBay

I got my phone off of ebay for $220 delivered. Came in about a week, was brand new and had no asurion letter inside. Happy as I can be with the phone, price and seller. No new bills on my account either. And I have insurance on my phone as well.
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  #279 (permalink)  
Old 01-13-2009, 07:23 PM
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Re: Diamonds on eBay

My account was one of those hacked to get those "clean" phones sent from Asurion via ebay... Showed up on my bill this month.. called Sprint they said I ordered a replacement in November. I denied that pointing out that I was currently using the same phone I bought in September.... they sent me to assurion who did immediately credit my account and take the "replacement" off my record..... so they must be on to the culprits by now.. no hassle getting it taken care of.

Makes me wonder now, several years ago I bought my Treo off ebay..... but it did come from the seller and not assurion...

Good luck to those of you who activated the assurion phones. I know you are innocent but I surely hope nothing comes back on you for using technically stolen merchandise.. That would suck.
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  #280 (permalink)  
Old 01-14-2009, 11:29 AM
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Re: Diamonds on eBay

Just received my new diamond from ebay yesterday. Great upgrade from the qvga touch. Had to get on the chat with a sprint guy to get it activated, but all is well.

I am not sure what's going on with the insurance, I might just cancel it, because more than likely if I tried to file a claim on this phone they will say no, right? What do you guys think?
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