My voice breaks up (but perfect signal and incoming sound, and fine while roaming)

mhhd00 · #1 (**permalink**) 03-25-2010, 01:41 PM

A strange problem has just developed with my Sprint Diamond. My voice breaks up badly for parties on the other end, even using a headset. However, I can hear them perfectly. I recorded my voice with the "notes" software, played it back, and it sounded perfectly fine.

I did a hard reset yet the problem persists. What could be going on?

mhhd00 · #2 (**permalink**) 03-25-2010, 03:42 PM

my voice transmits fine when i'm roaming (when that triangle icon appears at the top) but not when using the network selection method listed as "standard." should i try "automatic-a" or "automatic-b"?

horndoctor: I just now updated to PRL 60662 and i'm having the same problem. this occurs when sending myself a voicemail, and when talking to someone on AT&T. the noise cancellation feature doesn't seem to change anything.

basilray · #3 (**permalink**) 03-25-2010, 05:10 PM

Try turning the volume down. I had some problems similar to this, but it was because the earpiece was getting picked up by the phone.

Although, it doesn't sound like that's the case here, it's easily worth a shot.

mhhd00 · #4 (**permalink**) 03-25-2010, 06:16 PM

basilray: i have the volume on the lowest setting (although it does still seem a little loud when using the headset, but that shouldn't be picked up by the mic)