Can't Move Files to Diamond????

[Flibmeister]

This has to be something simple, but it has me flummoxed.....

I've had my Diamond for a little more than a week, installed half a dozen programs from .cab files, all transferred to the Diamond the same way: connect the Diamond to my laptop via USB in disk mode, go into My Computer and open the Diamond, then drag the .cab file from wherever it was stored on the computer to Internal Storage on the Diamond.

Suddenly, I can't do that anymore. When I open the Diamond in My Computer, I can see all the files, but if I try to drag any files to it, I get the circle-with-a-line-through-it indicator as soon as the cursor enters the window for the Diamond.

Suggestions?

did you try doing a hard reset on your diamond?? thats the first thing i would try.

[tobeychris]

That would be the last thing I would try.

First I'd reset, then try again.
Then I'd goto USB to PC, set it to Disk Drive again then try.
Then I'd set it to activesync and see if I could transfer that way

Then maybe a hard reset.

[Flibmeister]

Yeah, I look at a hard reset as the nuclear option, not ready to try that yet. Tried the soft reset first thing, of course, but with no luck.

I did find that by copying the .cab file I was trying to transfer to a different folder on my laptop, then dragging it from that folder instead of the usual location where my downloads reside, it worked. I'm still at a loss as to why, though.

[Geekcop]

Not familiar w/ the Diamond, but why not d/l the .cab files OTA if possible, then run directly from the device?

[Flibmeister]

Originally Posted by Geekcop

Not familiar w/ the Diamond, but why not d/l the .cab files OTA if possible, then run directly from the device?

"If possible" is the key-- I'm not presently in a locale where I can get a data or wifi connection on the Diamond.

[Geekcop]

That makes a BIG difference...although that wasn't mentioned on the 1st post.

[Flibmeister]

Originally Posted by Geekcop

That makes a BIG difference...although that wasn't mentioned on the 1st post.

I didn't mention it in the original post because it didn't seem relevant to the problem I'm having-- even if I did have access to data, while that would obviously give me an alternative way to load .cabs, it wouldn't resolve the basic problem-- and I'd really like to know what can cause such behavior. Even now, although I've found a workaround, I'd still like to fix it so it works the way it supposed to.

[JaxDreamFunding]

Originally Posted by Flibmeister

Yeah, I look at a hard reset as the nuclear option, not ready to try that yet. Tried the soft reset first thing, of course, but with no luck.

I did find that by copying the .cab file I was trying to transfer to a different folder on my laptop, then dragging it from that folder instead of the usual location where my downloads reside, it worked. I'm still at a loss as to why, though.

One other thing to look at...is the CAB that you were trying to copy in a ZIP file? If it was, then you will HAVE to move it to a folder on your laptop, then to the Diamond. For some reason I have not been able to copy files out of a ZIP directly onto the Diamond using the Disk mode...

[Flibmeister]

Originally Posted by JaxDreamFunding

One other thing to look at...is the CAB that you were trying to copy in a ZIP file? If it was, then you will HAVE to move it to a folder on your laptop, then to the Diamond. For some reason I have not been able to copy files out of a ZIP directly onto the Diamond using the Disk mode...

Bingo. Just tried it again and you got it. The .cab I was trying to move was in a zip file, I'd double-clicked the zip file, then double-clicked the folder, then tried to move the .cab file from there. While I can successfully drag the .cab to other locations on my laptop, it won't go to the Diamond.

Thanks, guess it's one of those "nature of the breed" things, I'll know to move it elsewhere from the zip file first next time!