Diamond is kaput :(

the7thson · #1 (**permalink**) 09-30-2008, 09:07 PM

I just got my Sprint Diamond last night and sure enough I installed a bunch of programs and tweaks on it.

Now when the phone starts up, it just keeps vibrating like crazy and the screen and hard buttons are unresponsive for the most part. The ONLY thing that works on the screen is the Quick Menu on the top right. Tapping the screen anywhere else doesn't do anything. The ONLY hardware keys that work are the D-Pad keys, nothing else works. Also, i get an error message on startup that says "gsen cannot connect to G-Sensor".

Here's what I did before my last soft reset:
1. Installed gsen (the sensor app). I don't think this messed with anything though.
2. Changed the screen pressure value on the "Advanced Configuration Tool" program v3.2 down from the default of 42 to 34. This didn't seem to make any difference so I wanted to see how this would change the sensitivity. I set it all the way down to 2. This is what I think broke it.. I'm guessing the low value means more pressure is required to press.

I've tried a hard reset (vol-down + enter + reset with stylus) and it doesn't do anything at all.. I've tried this many times but to no avail

Does anyone have any ideas about what I could do?

Thanks in advance.

Exil3d · #2 (**permalink**) 09-30-2008, 09:11 PM

How do you like your 549.99 paper weight?

**CozBoogie** · #3 (**permalink**) 09-30-2008, 09:15 PM

Quote:

Originally Posted by Exil3d

How do you like your 549.99 paper weight?

LOL!

Take it back to Sprint and get a new one. Tell them it's defective.

late,
Coz

xcopmanx · #4 (**permalink**) 09-30-2008, 09:16 PM

Quote:

Originally Posted by the7thson

I just got my Sprint Diamond last night and sure enough I installed a bunch of programs and tweaks on it.

Now when the phone starts up, it just keeps vibrating like crazy and the screen and hard buttons are unresponsive for the most part. The ONLY thing that works on the screen is the Quick Menu on the top right. Tapping the screen anywhere else doesn't do anything. The ONLY hardware keys that work are the D-Pad keys, nothing else works. Also, i get an error message on startup that says "gsen cannot connect to G-Sensor".

Here's what I did before my last soft reset:
1. Installed gsen (the sensor app). I don't think this messed with anything though.
2. Changed the screen pressure value on the "Advanced Configuration Tool" program v3.2 down from the default of 42 to 34. This didn't seem to make any difference so I wanted to see how this would change the sensitivity. I set it all the way down to 2. This is what I think broke it.. I'm guessing the low value means more pressure is required to press.

I've tried a hard reset (vol-down + enter + reset with stylus) and it doesn't do anything at all.. I've tried this many times but to no avail

Does anyone have any ideas about what I could do?

Thanks in advance.

Yeah... sounds like a pressure issue. Lower values = less sensitive. I don't understand why it continues to vibrate though. Have you used the unlocker yet? If so... you could just reflash it. I am sure others have better options than me though.

andason · #5 (**permalink**) 09-30-2008, 09:21 PM

maybe try using CeRegistyEditor (on your pc) and connect to your ppc to change the values back?

http://ceregeditor.mdsoft.pl/

the7thson · #6 (**permalink**) 09-30-2008, 09:23 PM

Quote:

Originally Posted by Exil3d

How do you like your 549.99 paper weight?

Paperweight truly sucks, it's more than likely my own fault though.

Quote:

Originally Posted by cozboogie

LOL!

Take it back to Sprint and get a new one. Tell them it's defective.

late,
Coz

That might be my last resort, but I was really hoping to fix it myself. I think someone here may be able to come up with something brilliant

Quote:

Originally Posted by xcopmanx

Yeah... sounds like a pressure issue. Lower values = less sensitive. I don't understand why it continues to vibrate though. Have you used the unlocker yet? If so... you could just reflash it. I am sure others have better options than me though.

Exactly. I don't understand is why it keeps vibrating.. I plugged it in to the wall for now to charge it and make it stop vibrating. I didn't use the unlocker yet so I can't reflash it either.

If only I could find a way to get back into that program and change the sensitivity back, I'd be in luck. I tried to use VoiceCommand etc but I can't even get the Programs menu or the start menu to launch.

the7thson · #7 (**permalink**) 09-30-2008, 09:30 PM

Quote:

Originally Posted by andason

maybe try using CeRegistyEditor (on your pc) and connect to your ppc to change the values back?

http://ceregeditor.mdsoft.pl/

That's a great idea!
I just tried it though and when i edit the value HKEY_LOCAL_MACHINE\Drivers\TouchPanelValue = PressureThreshold, it just says Access Denied and doesn't let me write the change. Any clue why that might be?

Thanks again!