Issues with Diamond's physical keys

[tg1.0]

I think the issue is that the home/phone/left buttons and the right/back/end buttons each have only one actual button beneath them. (See the internal photos at this webpage.) The device uses a capacitive sensor to detect which area is being pressed. If you wear gloves, use your fingernail, or have really dry fingers, the capacitive sensor won't work.

To get a feel for how your capacitive sensor works, or to see if it's defective, use the "Nav Debug Tool" in the following package:
http://wiki.xda-developers.com/index...d_Testing_Tool

[rainfreak]

Very nice set of tools, thanks for the link.

[jgatter]

Originally Posted by mswlogo

I may be crazy but I think the keys are "dual function" and a whacky idea/implementation.

When using the "keys" try using the FULL pad of your finger until it clicks (cover the entire button). Don't use your finger nail or tip of your finger. Use the pad. When I use the full pad it works every time for me. When I use my finger nail it's a crap shoot. It both cases it clicks. It's hard to get used to if you are trying to run stylus free and using the tip of your finger/finger nail on the screen.

Could actually be... Same thing happens to me...

[sn0b0ard]

Yeah, I was at a basketball game last night trying to take pictures, and whenever I tried to hit the right key to change to a different camera mode, the damn GPS Photo would load. Very frusturating. I talked with Sprint about getting a replacement, and they said that I have to go to the store to get this resolved, and they would try to "fix" it. Problem is, I don't want a temporary phone while they fix it, I want a new phone if it's a hardware issue.

Update 10/12/08:
I exchanged my Touch Diamond in store for another one, and the problem with physical keys is resolved.