Sprint Diamond Bill credit???

#1 (**permalink**) 09-23-2008, 04:24 PM

I have just purchased the diamond last week, and my online bill is weird. I have a "recent payment" of 416.00? Thats about as much as i paid for my diamond with my credit card. Anyone know what happened, or has this happened to anyone else. It would be nice for my bill to be negative 400+ dollars

**kevank** · #2 (**permalink**) 09-23-2008, 04:31 PM

Quote:

Originally Posted by bigbilal04

I have just purchased the diamond last week, and my online bill is weird. I have a "recent payment" of 416.00? Thats about as much as i paid for my diamond with my credit card. Anyone know what happened, or has this happened to anyone else. It would be nice for my bill to be negative 400+ dollars

I have seen the samething in the past. Just wait and they will bill you for the phone.

K

nullifier · #3 (**permalink**) 09-23-2008, 05:07 PM

I had this happen when I was trying to 'fix' a misplaced websales order that was shipping to an APO (per sprints regs, they CANNOT ship to an APO, but I'll be damned if I didn't have my order ship to one) They ended up reversing the payment as I had already been charged for the phone. This screwed me because it put the account over it's 'spending limit' and suspended my service. Even though I was $180 in the plus (first bill, payed ahead to negate the oh crap factor). Needless to say I was pissed, and ended up talking to enough reps/supervisors about it that they gave in and reversed the original websales charge and gave me a $100 credit. It took about... 12-15 hours on the phone with them though so only try this one if you've got some guts.