For all who is going to return their diamond for the pro..

[mokash34]

Originally Posted by codyppc

Actually, I do belive the 30 days starts when you activate the diamond. You could buy it now and activate it on the 19th. Just ask them when you buy it. The 30 day deal is no secret, although I shouldn't be abused like this. This just ends up raising rates on phones in the future. Sprint ends up loosing miney everytime someone does this. They get most of there money from the services, but will try and make up this type of lose somehow.

I must say... I might do it oct 1st when I am eligible. Although, I am actually wanting to think I could keep the diamond. I just do know if I can do without a keyboard.

Thanks! I agree, abusing it now will bite us in the butt later!

I definitely plan on buying a diamond around the 19th so i can get my Pro when it's available (hopefully within 30 days) . The keyboard is THE reason why i want a pro over a diamond, but in all fairness i've never had an ALL touch phone.... so i may change my mind half way through

[Success100]

but i think im almost positive it starts from the day the phone arrives(or is scheduled to arrive) there was a scenario in the store and i had to call into sales support and they said something completely different. I know regular customer care can be complete airheads but the sales support team are always dead on.

When ordering over the phone or web, as far as i know it goes by the shipping date on the packing slip, which doesnt make sense but a lot of things with sprint dont. Success you may be correct though, i only worked in the stores.

[mokash34]

so is this guaranteed to be safe? I'm not doubting you guys or anything, but i want to make sure before I get stuck with a phone that i potentially don't like.
although being "stuck" with a diamond would be more than tolerable lol

Originally Posted by mokash34

so is this guaranteed to be safe? I'm not doubting you guys or anything, but i want to make sure before I get stuck with a phone that i potentially don't like.
although being "stuck" with a diamond would be more than tolerable lol

I suggest waiting til the pro release is a little closer since they could still bump the release date.

[nkawal]

what's going to happen if the pro gets pushed after the 19th. Just wait, we've already waited so long for the diamond to come to sprint, we can wait a little longer for the pro. Just my 2 cents

[mokash34]

Originally Posted by lwrdrchvy2

I suggest waiting til the pro release is a little closer since they could still bump the release date.

good point.... only problem is i genuinely think i will die from the suspense b4 that happens...

Im right there with you mokash but since im not gonna buy it (just getting my mogul swapped for it) im going to wait patiently.

[olefafl]

Originally Posted by lwrdrchvy2

30 days starts at the time of purchase actually, activation does not matter. Dealt with many customers in my years with sprint about this issue when it came christmas time.

Not sure if you work for Sprint or when/if they changed it, but its from activation.
http://www.sprintpcs.com/pages/retur...vanity:returns

i stand corrected by olefafl. Seems they have made changes since I left the company.