Diamond payment?

[Exil3d]

Just to summarize it. This is what we have so far.

530.82 (canceled it and reordered at 249.99 after complaining bout iphone)
399.00
390.00
249.99
274.99
249.99
205.00
249.99
249.99
199.99
190.00
235.00
249.99
174.99
249.99
225.00
0 (swapped from Mogul)
280.00
291.00
200.00
85.00
279.00
595.00 (?)
249.99
248.00
177.79
279.39

[Guessthis]

Sorry if this has been asked before but if I call retention and said I wanted to cancel. Do they ever cancel you on the spot? I'm on the sero 30 plan and don't want to lose it but I do want to get a good deal on the diamond pro or the diamond. Please let me know from your experience.

[opuscroakus]

Well, after rebate mine comes to $202.02. Best thing is I still had one year left on my contract and I didn't have to lie about anything. Told them I wanted to upgrade from my Mogul to the Diamond and off we went.

[kevank]

Originally Posted by Guessthis

Sorry if this has been asked before but if I call retention and said I wanted to cancel. Do they ever cancel you on the spot? I'm on the sero 30 plan and don't want to lose it but I do want to get a good deal on the diamond pro or the diamond. Please let me know from your experience.

Personally I wouldn't do it because it would be true. Second, you are a SERO 30 customer and they don't make much money off you. You would be better off calling and asking nicely and see what you get. It has worked for me a number of times.

Sometimes.... they will cancel you on the spot.

Kevan

[dcyoungin9]

for those that were able to get it charged to their bill...how does that work, and is that available for everyone?

[mswlogo]

Originally Posted by kevank

Personally I wouldn't do it because it would be true. Second, you are a SERO 30 customer and they don't make much money off you. You would be better off calling and asking nicely and see what you get. It has worked for me a number of times.

Sometimes.... they will cancel you on the spot.

Kevan

I tried threatening cancelation on SERO $30.00. And they were about to pull the plug and I broke down and said stop! and hung up.

Things have definitely changed.

But I'm still a happy camper.

[Exil3d]

I have SERo 30 month. I threatened adn said that paying over 500 for a phone is ridiculous since a new iphone will go for 200 dollars. i told them that I will most likely cancel my service for the iphone unless they can drop the price. The CS told me to wait and put me on hold. 1 minute later she said the Diamond is your for 249.99. I said i will take it! Also I did need to buy 2 diamonds so maybe that helped for me too.

[jason25]

FREEEEEEEEEEEEE!!!!!!!!!!!!! just have to send my Mogul back, was able to convince advanced tech support to do an advanced exchange. He (Steven) is overnighting it to me too, so I should have it Thursday. The best part is that I get full rebates Nov. 1, 2008

[slightlyevolved]

Man. I've been on the phone all day. Telesales, Retentions, plain 'ol CSRs. Nothing. I get my $349.99 on 2/yr upgrade (which I can get on any phone anyways...) and the $100 MIR. They said they'd waive the upgrade fee (which my employee discount does aleady) and waive the shipping fee. But no instant $100 instead of the mail in and my other line, that was upgraded last November, is a complete no go.

So basically, I'd be:
549.99 + 349.99 (phones)
-100MIR
-$36 activation credit
- $25 credit

= Absolute suck compared to you all.

At that price, I just can't afford it. And She's sick of her Touch since it completely crapped out after the firmware update. Mine loved 6.1, her's just plain broke with it. :P

[DHarvey]

Originally Posted by Nagrom Nniuq

overnight shipping is free, so I dunno why anyone is paying that. no tax where I am, so $349.99 arriving Tuesday + $100 mir = $249.99. yay I win!

Same for me. Paid for it today. $549.99 minus $200 in instant savings and a $100 mail in rebate. All in all I will have paid $249.99.