Quote:
Originally Posted by Guessthis
Sorry if this has been asked before but if I call retention and said I wanted to cancel. Do they ever cancel you on the spot? I'm on the sero 30 plan and don't want to lose it but I do want to get a good deal on the diamond pro or the diamond. Please let me know from your experience.
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Personally I wouldn't do it because it would be true. Second, you are a SERO 30 customer and they don't make much money off you. You would be better off calling and asking nicely and see what you get. It has worked for me a number of times.
Sometimes.... they will cancel you on the spot.
Kevan