htc screwed my friend

[patheticpuma]

well my friends diamond got the digitizer seperation oil slick deal. and like i told him it caused the touch screen to stop working. verizon wouldnt help him with a warranty exchange because he is an alltel legacy customer. So he called HTC and they told him to hard reset so now his phone is stuck at the "tap to set up device" screen. He just wants to sell it for parts but first wants to format his internal storage but now comps wont recognize device. Is there a way to format internal storage with buttons only???

Thanks in Advance
Troy