DELETE EVERYTHING???

soggystockings · #1 (**permalink**) 08-02-2007, 11:47 PM

How do you delete everything on your phone? The info located in device information the main info I want removed....but if there is a way to delete ALL info I'll do that to....Reason I am asking is that I am selling one of my PPC's...Thx

**tiermann** · #2 (**permalink**) 08-02-2007, 11:58 PM

Do a hard reset. Both "-" buttons + reset button.

You'll get a screen asking you to press Y or N. Press Y to erase all personal data and reset the device to the ROM's default settings. Depending on your version, it might ask you to press spacebar after that. When the device reboots it will go through the whole screen calibration and all of that, just like it came out of the box for the first time.

soggystockings · #3 (**permalink**) 08-03-2007, 12:48 AM

I did that but my info is still on the DEVICE INFO...Any ideas??? Thx

**tiermann** · #4 (**permalink**) 08-03-2007, 12:56 AM

Someone correct me if I'm wrong here, but the call info won't show up anymore once the phone is taken off the account, right?

You'll have to deactivate it first or whoever gets it will be able to make calls on your dime with that ESN #.

**Trident** · #5 (**permalink**) 08-03-2007, 01:13 AM

Better yet, do a Master Reset so all phone data (including the phone number) is deleted.
##786# ; press "reset" on the bottom.
Make sure you have your MSL available.

soggystockings · #6 (**permalink**) 08-03-2007, 01:23 AM

How do i get that? Does each phone have their own msl?

**luv2chill** · #7 (**permalink**) 08-03-2007, 01:29 AM

Well first of all who is your carrier? If you're with verizon (and possibly other carriers as well) Master Reset isn't available.

Yes each phone has a unique MSL. You should be able to call your carrier and get it. Just tell them you need to reprogram your phone. They will give you a number in the from ##123456#. The six digits in between the # signs are your MSL.

To master reset you enter ##RTN# on the phone keypad. Note if that doesn't seem to do anything then master reset probably isn't available to you. If it does bring up the EPST then hit the right softkey (labeled Reset) and enter your MSL when it prompts you. That will zap the nvm of the phone and erase all personal data.

zenak · #8 (**permalink**) 08-03-2007, 08:08 AM

As with most electronic storage, this doesn't delete all the data - just makes the computer forget how to read it.

I saw an article not that long ago about a company that purchased a pile of PDA type phones on ebay and using forensics tools pulled out all the personal information, even if it had been hard reset.

unitypunk · #9 (**permalink**) 08-03-2007, 10:55 AM

lol.. but which consumer is going to steal your identity..

through your phone.

you could always throw it out the window doing 65 on the freeway.

that usualy does a good job of removing all programs/information from memory.. hehe

Shaska · #10 (**permalink**) 08-04-2007, 10:17 AM

Quote:

Originally Posted by unitypunk

lol.. but which consumer is going to steal your identity..

through your phone.

you could always throw it out the window doing 65 on the freeway.

that usualy does a good job of removing all programs/information from memory.. hehe

Provided someone does not have the tools to read the memory chips directly... Which a lot of people do know how to do... :P They can usually survive a lot a stuff the phone itself will not ya know...