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Well first of all who is your carrier? If you're with verizon (and possibly other carriers as well) Master Reset isn't available.
Yes each phone has a unique MSL. You should be able to call your carrier and get it. Just tell them you need to reprogram your phone. They will give you a number in the from ##123456#. The six digits in between the # signs are your MSL.
To master reset you enter ##RTN# on the phone keypad. Note if that doesn't seem to do anything then master reset probably isn't available to you. If it does bring up the EPST then hit the right softkey (labeled Reset) and enter your MSL when it prompts you. That will zap the nvm of the phone and erase all personal data.
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