Activesync wont work

Eclipseman · #1 (**permalink**) 12-21-2008, 09:40 PM

Ok I have a xv6700 and I cannot get either of my computers to recognize it on the usb link, I can get WMDC to work on my laptop with bluetooth and in device manager it comes up as a Mass Storage Controller. Any help would be greatly appreciated. Thanks, Devin

hessien · #2 (**permalink**) 12-22-2008, 02:45 AM

Quote:

Originally Posted by Eclipseman

Ok I have a xv6700 and I cannot get either of my computers to recognize it on the usb link, I can get WMDC to work on my laptop with bluetooth and in device manager it comes up as a Mass Storage Controller. Any help would be greatly appreciated. Thanks, Devin

Which version of windows are you using?

**weedahoe** · #3 (**permalink**) 12-22-2008, 09:53 AM

3rd party firewalls and even XPs built-in F/W will stop the communications. Easiest way to get it to be p***** through is to uninstall it and reinstall it.

Eclipseman · #4 (**permalink**) 12-22-2008, 10:57 AM

I am using WM5 and i have tried turning off antivirus and firewall and also have uninstalled and reinstalled WMDC and on my desktop I uninstalled activesync and also tried older version of it. Thanks again

hessien · #5 (**permalink**) 12-22-2008, 11:08 AM

Which version of windows are you using on your PC? Also..are you using a USB hub? If you are try connecting your datacable directly to the PC. I had the same problem and that did the trick.

Eclipseman · #6 (**permalink**) 12-22-2008, 11:33 AM

On my pc I am using xp and i have tried directly connect, usb hub , and through the cradle with the phone and none of them did anything, it was just like i didnt connect anything and i also tried switching usb ports, oh and i know its not the phone cause i was at my friends house and he plugged it into his and it connected right away some its something i am missing