Unresponsive + white screens after Kitchen upgrade- BRICKED!

bb32746 · #1 (**permalink**) 06-13-2007, 03:43 PM

Please help! I am stuck with a brick!
I ran the Helmi_APAC_WM3.5_NEW_Kitchen_R2 and now am stuck with an unresponsive xv6700. I can't even get ActiveSync to see the device to do a flash to the UTCStartcom ROM. The only thing I can think made it go wrong was when the documentation said to do a hard reset, I accidentally did a soft reset. Also, I think I selected too many programs to install from the Kitchen. It takes forever to boot up, then when it does boot, it just crawls like a snail.

I called Verizon tech support for advice, but they insisted on just sending out a replacement which should come in a couple of days.

Please help! I would be happy to just get windows/activesync to see the device so I can flash to factory ROM. Thanks in advance!

**colonel** · #2 (**permalink**) 06-13-2007, 04:45 PM

you actually called Verizon? What did you expect them to tell you?

Put your phone in bootloader and flash another rom.

**gguruusa** · #3 (**permalink**) 06-13-2007, 04:45 PM

Activesync isn't going to work until it's running normally again.

Don't select so much stuff and try again.

bb32746 · #4 (**permalink**) 06-13-2007, 05:03 PM

Quote:

Originally Posted by colonel

you actually called Verizon? What did you expect them to tell you?

Put your phone in bootloader and flash another rom.

Colonel:
Thank you for your asistance. How do I put the phone in bootloader and flash the other rom??? I'm confused. I am new to this.

Also, it is my work (and only) phone, so I was hoping for a miracle from Verizon, but I didn't get it. haha

Thanks a bunch!

**schettj** · #5 (**permalink**) 06-13-2007, 05:05 PM

Lol -

first post by a new user "I Bricked My Phone!!! And I called my Carrier!!!" Help!!!

This, my friends, is why making the kitchen easier ain't necessarily a good thing.

to the original poster, who most likely isn't real but I actually hope is real

(a) relax
(b) check out the 1000000 posts on the correct way to flash a rom, and what to do when something goes wrong. Try some of them. Tell us what worked.

and then

(c) grow a brain. You can't put 400 pounds of sugar into a 1 lb sugar bag. Once you get yourself out of the mess (by flashing a verizon rom, one would hope) start small and reasonable for packages in your kitchen.

Seriously, I doubt this is a real person, but hey I've been wrong before.

**colonel** · #6 (**permalink**) 06-13-2007, 05:07 PM

press power and Notes(cassette button on left top) and reset at the same time. Screen should darken and say Serial. Plug in and it will say USB

hansk75 · #7 (**permalink**) 06-13-2007, 05:59 PM

same thing happened to me when I chose to build my rom with too many apps. Building a new rom with less oems solved the problem for me. You probably need to rebuild the rom and flash your phone again.

bb32746 · #8 (**permalink**) 06-13-2007, 07:16 PM

Colonel:
Thank you very much. That is exactly what I was looking for and it worked. I appreciate your help.

schettj:
Yes, I am a real person. I did look around. It is possible that the answer was already out there, but I didn't see it and this is my only phone (it's also my work phone), so it was kinda critical that I got this back up and running in a minimal amount of time. I am new to this, so excuse me for not being such an expert like you. Also, what's with the cockiness?

Rally1 · #9 (**permalink**) 06-13-2007, 07:17 PM

It can't be real, how can they know the term brick but not know how to get into bootloader mode?

Edit: well I stand corrected.

PS a search in the thread about R2 would have got you your answer and saved you a call to Verizon. I can only imagine what the Verizon rep. thought lol.

You: "I tried to flash the new R2 kitchen and I bricked my phone"
VZ: "Uh... we dont sell kitchens or bricks, try Home Depot"

computercarl · #10 (**permalink**) 06-13-2007, 09:06 PM

hehee, I'll show how much of a noob I was a long time ago... I flashed a rom on, and it was for sprint. I then proceded to let the customizations run, and man, did it do some nasty damage. Even after flashing back to vzw rom, I couldnt make/get calls. I called VZW support, and Sprint support. You'd be suprised how much some of those techs know. I just acted dumb(er) and they will try their best... The funniest part is, that I wound up figuring it out on my own -- I had to manually apply the vzw prl, but i couldnt run epst with the ##, so I had to use resco to make a custom shortcut, got the prl on, and then it worked.

Just remember we were all noobs once, but some of us RTFF(orum) and resolved it on our own.