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It can't be real, how can they know the term brick but not know how to get into bootloader mode?
Edit: well I stand corrected.
PS a search in the thread about R2 would have got you your answer and saved you a call to Verizon. I can only imagine what the Verizon rep. thought lol.
You: "I tried to flash the new R2 kitchen and I bricked my phone"
VZ: "Uh... we dont sell kitchens or bricks, try Home Depot"
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