I Keep Getting this error msg on my ppc AFTER A REPLACEMENT!

[yungstreetz]

Ok so i been having this problem with this error msg
error code 1012 : could not prepare vision services. Please try again later, If problem persist, you may need to contact sprint.

ive been on the phone with sprint over and over about this
they hard reseted my phone about 8 times already
went to the sprint repair place twice...and got a replacement
i just dont know what to do anymore

[mofotrucker]

Important: After you change your password, you must follow these steps to enable it on your PCS Phone. (You may want to print this page or copy these instructions for reference.)


Once your PCS Phone is turned on, wait at least 10 minutes, although it could take up to two hours for the password change to take effect on your phone.
From the menu on your PCS Phone, choose Web. If you connect without receiving an error, your password has been successfully changed on your phone as well as on SprintPCS.com.
If you see an error message, follow one of these options:
If the error message is numbered 1012, click Cancel. Wait 30 minutes, and then try the previous step again. If you receive error 67 or 106, select OK. A list of options is displayed. Select Enter New Password or Enter Vision Password. Enter the password you created here in all lower case and click OK. Your password should now be successfully changed on your PCS Phone and you should be able to go to the Web without receiving an error.
In rare cases, a password change may take up to six hours. Please keep trying. If your password is still not updated, please contact PCS Customer Solutions by dialing *2 on your PCS Phone, or by calling 1-888-211-4PCS (4727).



hope it helps

[yungstreetz]

Still didnt work for me
this problem really seems unfixable!

[TechnoHippie]

Your phone simply isn't provisioned properly yet.

Call sprint cust service - talk to a tech - make sure they have the right ESN number on your account - and ask them to send you a PRL update.