ppc-6700 and ev-do/incoming call

ajk511 · #1 (**permalink**) 07-27-2006, 07:12 PM

so I called technical support since the work around posted on this site didn't work. I actually got a rep who uses this sit and sprintusers.com and we spent 2 hours trying to fix the isue. he grabed an old 6700 and a new one. did the om istall and the work around on the old one and it worked. tried on the new one to no avail aftertalking to a few other reps andtrying a ton of things we gave up. he did make multiple notes about the issue and told me to email ecare. maybe if we get enough people to complain they willrelease a software update fixing the problem

**Wideawake** · #2 (**permalink**) 07-27-2006, 07:19 PM

so in other words, u got lucky and got a old one ehh? I'm flattered to hear a sprint rep. using our site...hehe....

But if I'm not mistaken, its not software, but more likely the chip set, so malatesta said.

~mike

**bunnytrigger** · #3 (**permalink**) 07-27-2006, 07:39 PM

hehehe, i can see the sprint reps trygin to educate themselves using our site

**Malatesta** · #4 (**permalink**) 07-27-2006, 07:42 PM

I mean, theoretically, UT Starcom/HTC could do a software patch for the new chipset (if that's indeed what is causing the problem) but I'm not sure how much of a priority it is for them.

**Wideawake** · #5 (**permalink**) 07-27-2006, 07:44 PM

well maybe a coder will create a patch.....maybe
~mike

**bunnytrigger** · #6 (**permalink**) 07-27-2006, 07:45 PM

do we have a coder in out crew btw???

ajk511 · #7 (**permalink**) 07-27-2006, 07:54 PM

Quote:

Originally Posted by Wideawake

so in other words, u got lucky and got a old one ehh? I'm flattered to hear a sprint rep. using our site...hehe....

But if I'm not mistaken, its not software, but more likely the chip set, so malatesta said.

~mike

unfortunately I have a new one. poopy

**Wideawake** · #8 (**permalink**) 07-27-2006, 07:58 PM

maybe they will fix it soon......but it has been awhile with having to press the dial button twice with direct push, and still no fix.
~mike

holldoll · #9 (**permalink**) 07-27-2006, 08:20 PM

Funny you should post this now, I missed 8 calls today because of this! I was gonna ask you guys how to fix it. *hmph*

**pzztgotbagz** · #10 (**permalink**) 07-27-2006, 10:37 PM

mine accepts incoming calls fine when in a evdo data session. did u do this method?

Also make sure ur in an evdo area not 1x if u are in a regular vision area u will not be able to recieve incoming calls. and i can confirm after doing the steps listed here i have no problems.