My Phone Turns Off, But Doesnt Turn On

[cac9478]

My phone probably 10 times a day will turn off and will not turn back on. I have to hard reset it to get it to come back on. It is not the power button because the power button works everytime to turn it off. Just recently I have figured out that if you remove the memory card and put it back in that it will turn back on.

[Wideawake]

lol I have rarely had this happen, like once a month. but as u stated removing and then reinserting the memory card solves the problem or a soft reset. I'm thinking its something to do with the memory card or slot, because I never expirenced it before using one.
~mike

[cac9478]

No I dont think that it is the mem card cause I have no problems with it, plus it is just an alternate means of alerting the phone. Maybe it is the security lock that I have on it. I have it set to immediatly lock the phone (very cautious). I dont know but it is annoying.

[Malatesta]

Originally Posted by cac9478

My phone probably 10 times a day will turn off and will not turn back on. I have to hard reset it to get it to come back on. It is not the power button because the power button works everytime to turn it off. Just recently I have figured out that if you remove the memory card and put it back in that it will turn back on.

DSOD=Dark Screen of Death

Very common problem but generally easy to fix. I can't stress this enough:

Avoid having TodayScreen program launchers with links to program on your Storage card! Do not use the "shared DLL" hack which moves shared DLLs to the storage card. Don't put email attachments to the card. Also, disable automatic Time synching with the Network.

Just read below...


- Disable the automatic ActiveSync checking. This is the official solution Verizon Data Technical Support gave me. Check this thread or search for "Stop Activesync". Yes, VZW Support told me to follow those clumsy steps.

- Do not install software on the storage card that might trigger automatically. That means: Absolutely no today plug-ins, no ring tones, nothing that runs in the background, and nothing that could accidentally be triggered if you hit one of the buttons of your device.

- Do not store data that might be accessed automatically. Same thing. Basically, do not store mail attachments on the storage card if you have wireless sync.

- Close programs that use the storage card before turning your device off. Magic Button is an excellent tool to do this.

- If you do install programs on the storage card, do NOT use the "Programs" window or the start menu to start them. Instead, use a File Explorer to run them. If you use "Programs" or the start menu, that program will be in your list of recently accessed applications in the start menu. So the next time you turn your device on and click on the start menu, the system will access your storage card to load the icon of the application - this will create a noticeable delay of several seconds, if not DSOD.

- You may try disabling the auto-shutoff of your device. Personally, I don't do that, but many people in this forum have successfully avoided DSODs by preventing their device from going into sleep mode in the first place, with just the backlight turned off.

- Get a good holster or find another good way of transporting your device. It seems to me that physical impact can cause DSODs. It might be a bad idea to carry the phone in your pocket. Try a good holster (and stay clear of the Verizon holster - my personal favorite is the Seidio holster, but check this forum first before making a decision - there are good reviews for most available holsters available).

- Don't randomly install crap. Every single piece of software you install could interfere with your system. Limit the software you install to what you really need. Check the forums, some people named a few programs that explicitly did not work for them.

- Disable paging for the file system. This is a registry hack that might alleviate the problem. Try setting HKLM\System\StorageManager\FATFS\Paging from 1 to 0 (requires soft reset). Some information about paging can be found here. Whether or not this registry tweak works realiably is not confirmed, but individuals have reported noticeable results.

[Wideawake]

its probably software related for me cuz i have been testing more software.

[cac9478]

ok thanks malatesta, I will try to figure it out.

[Big D5]

I have had the same problem thanks for the help. I am going to start changing things till I find whats causing it.

[olddog]

Thanks for the tip. I have been having that problem this week since installing agile messenger on my card. So I took the card out and it started immediately. Before that I was having to do a soft reset each time to restart the phone. I will try other things as needed. Thanks again.

[dalexiou]

I have been having the same problem just recently...if I turn the screen off and on a few times it won't come back on...DSOD.....I think it might have started when I upgraded phoneAlarm from 1.52 to 1.53.....Anyone have any problems with phoneAlarm lite? I might just hard reset and start with that to see if thats the issue....

[Wideawake]

Nall Im using the newest version of phonealarm lite with no probelms.
~mike