error code 37

[archangel1982]

so before today all was fine useing my apache on vzw's prepaid service internet work the whole 9 now all day today i have been getting the damn error code 37 "Misc error setting up mobile IP" tryed calling them but there responce "my phone wasent ment for prepaid" lazy a**s so im turning to the ppl that i know are smartere then verizon to help me..... i know my situation is kinda rare cence i think im the only person that i have seen so far using this on prepaid if anyone else is , have you had this problem? did it resolve it self? did you call V about it? what did they say?

thank you

Arch

[tarrrron510]

It is a known issue with the phone losing or not getting data connection. Check your software ver on the phone you have a few options go with there new update on utstar.com for the phone or go with windows mobile 6. I havent had the issue in a while. good luck let me know if that works. Verizon may not help you if you have a post pay phone on a prepay account. The error codes I would get was error 37 illroance IP address followed by error code 3

[archangel1982]

ive been running WM6 but im gonna try going back to WM5 to see if it resolvs the issue ill update ya later thanks

Arch

[tarrrron510]

how kitchen did u use i havent had that issue unless i make a call while its trying to connect it doesnt happen that often. It happened more for me with wm5

[fitbryan]

please do a search. this is a well covered topic.

[archangel1982]

i have done a search and tryed the reg edits that i found but also when i try doing a search for error 37 i get a invalid search return.... also the fact that i am on prepaid i wanted to bring to attation to see what ppls thougths were on that cence what i saw did not cover that fact


Arch

[biglcny]

Originally Posted by fitbryan

please do a search. this is a well covered topic.

I did 10mins if searching and returned 1 post with nothing of value... Perhaps you could do a search and verify this and if your results are different please provide the search terms so that I can understand how our search does not work.

That being said, I get this error occasionally as I live in an area with mixed 1x and EVDO.. I have also gotten this error repeatedly due to the provisioning of an expired promotional data plan by an idiot at VZW. Because of this I lost total data connectivity even with the right unlimited plan provisioned. I kept recieving this error over and over when I tried to sync with exchange or browse the web in PIE. This was fixed by a level 3 tech named Keith, who contacted me after the VZW rep said that a higher level tech would contact me the following monring (I made the original call during non-standard business hours).

Do not pay insurance to replace your phone if it's under warranty. This is their problem not yours... Tell the tech that you know this can be fixed with a reset at the switch level in their system. They should put you on hold while they fumble about and talk to there higher level techs.


Also you can try this if you get the error occasionally since it can be very annoying.

Use a reg editor and go to HKEY_LOCAL_MACHINE\Services\PhoneExt
Create a new DWORD Item named HiddenMIPError
Set HiddenMIPError = 1
After that do a soft reset a few mins later to make sure the reg edit stays after the soft reset.

This was found here: http://pdaphonehome.com/forums/ppc-6...occured-5.html

[TMB_XV6700]

Originally Posted by fitbryan

please do a search. this is a well covered topic.

biglcny,
I agree with fitbryan that the "Error Code 37" issue is a well-covered topic, especially on the general purpose boards including pdaphonehome and howardforums. Simply Googling "error code 37" will highlight most of the relevant threads on the first two pages of hits (535 hits total). Google is a great tool - "do a search" implies use it.

[archangel1982]

jesus this isent high school.... do some of you just get off on putting some one down who you dont feel there enough foot work? thank you for taking my topic and turning it into a mud throwing contest because you dont feel i looked enough. you go talk a look and see if ONE of those post are in reguards to a post paid plan..... Basicly what i am asking here is if anyone has any inside info from V reguarding any changes on the post pay network that would restrict my #777 feature. Make cence???

Allways my best
Arch

[TMB_XV6700]

Arch,
You're right this isn't high school..... I still think its reasonable to expect you to do your research - keeping in mind that ppcgeeks is not the center of all knowledge and doesn't claim to be. Fitbryan was at the center of a long thread on error code 37 a year and a half ago. The fact that it was on pdaphonehome doesn't obligate him (or anyone else) to repeat or summarize that discussion - that's your job. Here's the thread in case you hadn't seen it. http://www.pdaphonehome.com/forums/p...p-occured.html
HowardForums also had few: http://www.howardforums.com/search.p...20code%2037%22
The gist is that this error code is the Apache's way of telling you that the network rejected your new EVDO logon. For most people it's an occasional annoyance - the phone will keep trying until it succeeds.

On a positive note, I re-read your posts and agree that the key issue is the pre-paid plan. The best information related to that still seems to be at HoFo - "Wireless" is the man - running a XV6700 with unlimited data for $.99/day, and sometimes free.
According to this thread, http://www.howardforums.com/showthread.php?t=1254608, Verizon just clamped down on "smartphone" use on the prepaid plan in the last few days. According to Wireless, "The party's over". This may be related to your problem. Good luck resolving. Please post back your experience. tmb