hey I have a little bit of an issue

[logoesdotbiz]

Hi im jake from logoes.biz

I recently purchased a ppc 6700 Sprint phone.... All good!
Minus the fact that the earpiece has the lowest volume ever. when i talk on the phone, i have to turn to speaker phone in order to hear the person. Can some one help me find out how to test if the little speaker is blown, or possibly turn up the phone call volume through the earpiece.