PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Apache > HTC Apache Development

Notices


Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 09-24-2007, 09:35 AM
GnatGoSplat's Avatar
PPCGeeks Regular
Offline
Pocket PC: Sprint Touch Diamond (on Alltel)
Carrier: Alltel
 
Join Date: Apr 2007
Posts: 134
Reputation: 50
GnatGoSplat is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
WM6 - Can't delete Outlook profile

When asked to set up my Outlook, I selected "Microsoft Exchange" and apparently I shouldn't have. Now I have a profile named "Outlook E-mail" which doesn't work. I can't change it to POP or IMAP, it's stuck as Exchange. I also can't delete it, when I go to Options to let you tap on an account, I can delete every account EXCEPT the messed up "Outlook E-mail" account. I've searched Google and searched the forum and couldn't find a solution.

Short of doing a hard reset and clearing all my data, is there any way to remove this email account? It tries to connect every time my Wifi connects and it's very annoying. Thanks.
Reply With Quote
  #2 (permalink)  
Old 09-25-2007, 05:10 AM
the18thtee's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Apache + HTC Diamond
Carrier: Cellular South
Location: Memphis, TN
 
Join Date: Feb 2007
Posts: 147
Reputation: 40
the18thtee is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
That is the account that ActiveSync/Mobile Device Center uses when it syncs email from outlook. You should be able to go into AS or WMDC and change the settings there (content sync settings).
If all else fails, just delete the partnership between AS and the PPC (via AS) and set up the connection again, this time using outlook instead of exchange. It should be under Device Settings in AS or something to that effect. (i dont know for sure because i am using WMDC)
__________________
1. Read the FAQs, Stickies, Wiki
2. Do a SEARCH!
3. Be Very Specific
4. Give THANKS to those who deserve it!
Reply With Quote
  #3 (permalink)  
Old 09-25-2007, 09:59 AM
GnatGoSplat's Avatar
PPCGeeks Regular
Offline
Pocket PC: Sprint Touch Diamond (on Alltel)
Carrier: Alltel
Threadstarter
 
Join Date: Apr 2007
Posts: 134
Reputation: 50
GnatGoSplat is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Thanks, but I'm not sure that's the problem. I didn't set up email sync at all on ActiveSync. I did try deleting the partnership (it was just set up as Guest) but it didn't affect the Outlook E-mail profile.

My workplace actually does have an Exchange server which is why I chose that setting in the first place, but it didn't work and I discovered it needs a VPN which I didn't want to mess with. It tries to connect to Exchange over Wifi.
Reply With Quote
  #4 (permalink)  
Old 09-25-2007, 11:43 AM
TMB_XV6700's Avatar
Regular 'Geeker
Offline
Pocket PC: XV6700
Carrier: Verizon
Location: North Carolina
 
Join Date: Jan 2007
Posts: 485
Reputation: 25
TMB_XV6700 is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Gnat,
What happens when you go into Active Sync on the device then Menu/Options?
(This is the window where you "Choose the data you want to sync:" You should be able to select the Exchange Server and delete it.
Reply With Quote
  #5 (permalink)  
Old 09-25-2007, 12:17 PM
GnatGoSplat's Avatar
PPCGeeks Regular
Offline
Pocket PC: Sprint Touch Diamond (on Alltel)
Carrier: Alltel
Threadstarter
 
Join Date: Apr 2007
Posts: 134
Reputation: 50
GnatGoSplat is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Thanks TMB, that seemed to get rid of the automatic syncing. It blanked out the server on the Outlook E-Mail profile, but I couldn't change it to POP or IMAP.

I did make Exchange work though, I noticed it said the server name should be the same as the Outlook Web Access server so I used that and now it works fine set to Exchange. I guess the instructions at my workplace for setting up Exchange are a little out of date.
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Apache > HTC Apache Development

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 07:43 PM.


Powered by vBulletin® ©2000 - 2024, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com